Business Office Manager BOM

Eastern Healthcare Group; Waynesboro (VA); Hybrid; USD 55,000 - 73,000; Full time

Benefits offered by this job

Employee Engagement Activities

Positive work environment

Excellent Training

Competitive Pay and Benefits

Job summary

Blue Ridge Health and Rehabilitation is seeking a capable Business Office Manager to supervise and coordinate office functions under the Administrator, ensuring sound financial practices and accurate reporting.

The role requires coordinating billing, accounts receivable, payroll, and communications with state and federal agencies, while leading clerical staff to maintain data integrity and efficiency.

Qualifications

• HS Diploma required; bachelor’s degree in business preferred or equivalent experience in long-term care.
• Minimum of 2 years related experience in healthcare business office settings.
• Effective verbal and written English communication skills.

Responsibilities

• Prepare and submit reports timely as directed by the Administrator and agencies.
• Maintain vital statistics on admissions, discharges, census, and financing data.
• Prepare monthly resident billings and oversee Medicaid/Medicare and other payer billings.
• Manage accounts receivable with outside billing coordination and follow-up on delinquencies.
• Supervise business office staff and maintain accurate financial records and payroll.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Internet navigation

Intranet navigation

Education

HS Diploma

Bachelor’s degree in business

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Business Office Manager

Blue Ridge Health and Rehabilitation is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!

While working here, you will enjoy:

• Employee Engagement Activities
• Positive work environment
• Excellent Training
• Competitive Pay and Benefits

Position Summary:

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound business and accounting practices.

Essential Duties & Responsibilities:

• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
• Monitor and manage the accounts receivable collection process in coordination with outside billing company.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
• Prepare payroll.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Responsible for reconciling all facility cash and accounts.
• Verify that resident trust is accurately recorded.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
• Supervise and oversee other business office clerical staff, as assigned.

Job Requirements:

• HS Diploma required, bachelor’s degree in business preferred (or relevant experience in long-term care).
• Minimum of 2 years related experience.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

EOE.