Business Office Manager BOM

Alliance Health Group; Greensboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Training & Support

Professional Growth

Positive Work Environment

Team-Oriented Culture

Resident-Focused Mission

Job summary

Linden Place Center for Nursing and Rehabilitation in Greensboro, NC is seeking an experienced Business Office Manager to oversee daily financial and administrative operations, ensuring accurate billing and timely collections for residents and the organization.

The role requires strong organizational and communication skills, the ability to lead a small team, and to collaborate closely with residents, families, and staff to maintain high-quality service.

Qualifications

• Bachelor’s degree or equivalent experience in business, accounting, or healthcare administration.
• Minimum of 3 years of related experience.
• 1–2 years of management or supervisory experience required.
• Healthcare/ skilled nursing experience preferred.
• Strong knowledge of billing, collections, AR, AP, and office procedures.
• Excellent verbal and written communication skills.
• Proficiency in MS Office suite.

Responsibilities

• Oversee and coordinate daily operations of the Business Office.
• Maximize cash flow through billing, follow-up, and collections.
• Manage AR, AP, cash receipts, petty cash, and resident funds.
• Prepare and submit claims for all payer types accurately and timely.
• Monitor outstanding AR and take action to support timely collections.
• Maintain records in HR, payroll, and accounting systems.
• Support payroll and other administrative functions.
• Assist with resident admissions, move-ins, tours, and related processes.
• Provide administrative support to Executive Director and assist with special projects.
• Maintain confidential business and resident records.
• Ensure business office processes are accurate and efficient.
• Collaborate with facility leadership and other departments.
• Perform other duties and special projects as assigned.

Skills

Billing & Collections

Accounts Receivable

Accounts Payable

Communication Skills

Confidentiality

Organization

Customer Service

Multitasking

Team Collaboration

Problem Solving

Education

Bachelor’s degree in Business/Accounting/Healthcare Administration

Equivalent relevant experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Business Office Manager

Join the Team at Linden Place Center for Nursing and Rehabilitation!

Linden Place Center for Nursing and Rehabilitation in Greensboro, NC is seeking an experienced and detail-oriented Business Office Manager to join our team.

As a Business Office Manager, you will play an essential role in supporting the day-to-day financial and administrative operations of the facility. We are looking for a professional who is organized, dependable, knowledgeable, and able to effectively manage multiple priorities while providing excellent service to residents, families, and staff.

About Linden Place

Linden Place Center for Nursing and Rehabilitation is a member of the Alliance Health Group family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused, with a culture built around teamwork, compassion, and making a meaningful difference in the lives of our residents.

If you are looking for an organization where you can grow professionally, work alongside a supportive team, and make an impact every day, we would love to hear from you!

What You’ll Do

As our Business Office Manager, you will:

• Oversee and coordinate the daily operations and activities of the Business Office.
• Maximize cash flow through effective billing, follow-up, and collection processes.
• Manage Accounts Receivable, Accounts Payable, cash receipts, petty cash, and resident funds.
• Prepare and submit claims for all payer types accurately and in a timely manner, in accordance with company policies and applicable state and federal regulations.
• Monitor outstanding accounts receivable and take appropriate action to support timely collections.
• Identify and follow up on delinquent accounts and report concerns to the Nursing Home Administrator.
• Maintain accurate records within the facility’s Human Resources, Payroll, and accounting systems.
• Support payroll and other administrative functions as needed.
• Assist with resident admissions, move-ins, tours, and related administrative processes.
• Provide administrative support to the Executive Director and assist with special projects.
• Maintain accurate and confidential business and resident records.
• Ensure business office processes are completed accurately and efficiently.
• Collaborate with facility leadership and other departments to support overall facility operations.
• Perform other duties and special projects as assigned.

What We’re Looking For

• Bachelor’s degree in Business, Accounting, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
• Minimum of 3 years of related experience.
• 1–2 years of management or supervisory experience required.
• Previous business office or healthcare administrative experience, preferably in a skilled nursing or long-term care setting.
• Strong knowledge of billing, collections, accounts receivable, accounts payable, and general office procedures.
• Excellent verbal and written communication skills.
• Intermediate to advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Ability to communicate effectively with employees at all levels of the organization.
• Strong customer service skills and the ability to work well in a fast-paced environment.
• Ability to prioritize responsibilities, manage multiple projects, meet deadlines, and maintain a high level of quality and productivity.
• Ability to work independently while also being a collaborative member of the facility leadership team.

What We Offer

• Competitive Pay and Benefits
• Excellent Training and Support
• Opportunities for Professional Growth and Development
• Positive and Supportive Work Environment
• Employee Engagement Activities
• A Team-Oriented Workplace Culture
• The Opportunity to Make a Meaningful Difference in the Lives of Our Residents

Ready to Make an Impact?

If you are an organized, motivated, and experienced business office professional looking for an opportunity to grow within a supportive healthcare environment, we want to hear from you!

Join the team at Linden Place Center for Nursing and Rehabilitation and help us provide an exceptional experience for our residents, families, and team members.