Business Office Manager

Ciena-Healthcare; Warren (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

401k

Health Insurance

Paid vacation

Job summary

Autumn Woods Healthcare Facility is seeking a Business Office Manager to oversee the facility's business office, Medicaid application processes, and billing operations. The BOM will supervise staff, coordinate with the Central Billing Office, and ensure accurate patient accounting and revenue cycle management.

The role requires at least a year of SNF billing experience, a high school diploma, and strong Excel skills.

Qualifications

• High School Diploma required; minimum 1 year experience in a Skilled Nursing Facility business office with billing/collections and patient trust accounting.
• Prior supervisor experience in a business office setting preferred.

Responsibilities

• Supervises the Business Office staff, including the Receptionist and any support staff.
• Collaborates with Administrator, Central Billing Office, and Regional staff on billing processes.
• Manages patient billing, AR, and Medicaid/Medicare related accounts across the facility.
• Oversees resident trust accounting and ensures security of patient funds.
• Ensures timely month-end close of the billing system per policy.

Skills

PCC billing

RFMS

Excel

PowerPoint

Word

Education

High School Diploma

Tools

PCC billing system

RFMS

Microsoft Office Suite

Job description

Description

Business Office Manager

Autumn Woods Healthcare Facility is excited to announce our new alliance with MediLodge as their sister facility! We are accepting applications for a Business Office Manager to join our team.See what a career at Autumn Woods can mean for you! Our tenured leadership and staff are here to assist you in developing your talents to guide your career path.

Did you know?Caring deeply for others is a valuable gift, one that you should treasure. Fortunately for you, you can put that gift to excellent use here at Autumn Woods, and we will go above and beyond to invest in it AND you as a person.

What We Offer You?At Autumn Woods, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, we offer a wide range of benefits with your well-being in mind, including:

• Competitive Wages That Increase for Years Licensed
• Excellent Career Advancement Opportunities That Meet Your Goals
  
• We Offer Highmark Blue Cross Blue Shield for Fulltime Employees
• Medical, Guardian Dental and Vision, Benefits for You & Your Family
• Employee Benefits Navigator – to Guide You in Maximizing Your Benefits
• Paid Vacation Days with Rollover Option, Sick Time, and Holidays
• 401k Retirement

Summary:
The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.

Qualifications:

Education/Experience:

• High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
• Prior supervisor experience in a business office setting preferred.

Job Functions:

• Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
• This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
• Responsible for the supervision, hiring and training of the business office staff.
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
• Responsible for ensuring collections of balances due from residents while in the facility.
• Manages the Medicaid pending application and conversion process to ensure timely resolution.
• Responsible for month‑end closing of billing system in accordance with company policy and timelines.
• Ensures patient bills and collection letters are processed accurately and timely.
• Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
• Coordinate responses to various audit requests.
• All other duties as assigned.

Knowledge/Skills/Abilities:

• Point Click Care (PCC) billing system experience preferred.
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• Experience using Excel, Power point, and Word.
• Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.