Business Office Manager (BOM)

EHG; Abingdon (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental + Vision

401k

Job summary

EHG in Abingdon, VA is seeking a Business Office Manager to supervise and coordinate all business office functions under the Administrator. You will ensure accurate accounting, billing, and reporting in accordance with regulations and sound practices.

The role requires a Bachelor's in Business (or relevant long-term care experience), 3+ years of related work, and 1–2 years of supervisory experience. Proficiency in MS Office and a professional, confidentiality-minded approach are essential.

Qualifications

• Bachelor's degree or relevant long-term care experience.
• 3+ years of related experience.
• 1–2 years of supervisory experience required.
• Proven proficiency in MS Office and strong communication skills.

Responsibilities

• Supervise and coordinate business office functions.
• Prepare and submit required reports in a timely manner.
• Maintain admissions statistics and daily census data.
• Prepare and submit monthly resident billings.
• Oversee Medicaid/Medicare billings and payer follow-up.
• Monitor accounts receivable and collections processes.
• Maintain financial records including cash receipts and payables.
• Attend department meetings and ensure compliance with laws.

Skills

Attention to detail

Organizational skills

Prioritization

Teamwork

Problem solving

Confidentiality

Communication at all levels

Education

Bachelor's degree in Business or relevant experience in long-term care

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Business Office Manager (BOM)

Summary:

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.

Benefits and Perks:

• Health Insurance
• Dental + Vison
• 401k

Essential Duties & Responsibilities:

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
• Monitor and manage the accounts receivable collection process in coordination with outside billing company.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Responsible for reconciling all facility cash and accounts.
• Verify that resident trust is accurately recorded.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
• Supervise and oversee other business office clerical staff, as assigned.
• Other special projects and duties, as assigned.

Job Requirements:

• Bachelor's degree in Business or relevant experience in long-term care.
• Minimum of three (3) years related experience.
• One (1) to two (2) years management/supervisory experience required; office management experience preferred.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

Physical and Sensory Requirements:

Moderate physical activity:

• Requires handling of average-weight objects up to twenty five (25) pounds.
• Sitting for more than two (2) hours at a time.
• Requires consistent computer work with repetitive typing and concentrating on computer screen.