Business Office Manager

Spring Meadows Health & Rehabilitation; Clarksville (TN); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paperless onboarding

Comprehensive benefits

Paid time off

Holiday pay

Employee referral program

Annual performance reviews

Well-being support

Job summary

Spring Meadows Health & Rehabilitation is seeking an experienced Business Office Manager to lead billing, collections, and resident trust accounts in our skilled nursing facility. This role requires attention to detail and strong collaboration with leadership.

You must have solid Medicare/Medicaid billing knowledge, be proficient with electronic billing systems and Microsoft Office, and demonstrate excellent organizational and communication skills in a fast-paced environment with multiple

Qualifications

• Experience as BOM in skilled nursing or long-term care preferred.
• Strong knowledge of Medicare/Medicaid billing and insurance billing.
• Excellent organizational, communication and problem-solving skills.

Responsibilities

• Oversee daily business office operations, including billing, collections, and resident trust accounts
• Manage Medicare, Medicaid, private pay, and third-party billing processes
• Ensure accurate census, admissions, discharges, and payer updates
• Maintain compliance with federal, state, and facility financial regulations
• Collaborate with the Administrator, DON, and interdisciplinary team
• Supervise and support business office staff as applicable
• Respond to resident and family billing inquiries professionally and timely

Skills

Medicare/Medicaid billing

Electronic billing systems

Billing & collections

Microsoft Office

Tools

Microsoft Office

Job description

Now Hiring: Business Office Manager

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our skilled nursing facility.

What You’ll Love:

• Competitive pay

• Paperless, quick onboarding

• Comprehensive benefits (health, dental, vision, retirement plan)

• Paid time off, holiday pay

• Generous employee referral program

• Annual performance reviews and competitive bi-annual pay reviews

• Support for personal well-being (EAP programs, mental health resources)

• Respectful, supportive leadership and strong focus on teamwork

Key Responsibilities:

• Oversee daily business office operations, including billing, collections, and resident trust accounts

• Manage Medicare, Medicaid, private pay, and third-party billing processes

• Ensure accurate census, admissions, discharges, and payer updates

• Maintain compliance with federal, state, and facility financial regulations

• Collaborate with the Administrator, DON, and interdisciplinary team

• Supervise and support business office staff as applicable

• Respond to resident and family billing inquiries professionally and timely

Qualifications:

• Previous Business Office Manager experience in a skilled nursing or long-term care setting preferred

• Strong knowledge of Medicare, Medicaid, and insurance billing

• Excellent organizational, communication, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Proficient in electronic billing systems and Microsoft Office

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.