Business Office Manager

Spring Meadows Health & Rehabilitation; Meadow Lane (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paperless onboarding

Comprehensive benefits

Paid time off

Holiday pay

Employee referral program

Performance reviews

Well-being resources

Team-focused leadership

Job summary

Spring Meadows Health & Rehabilitation is seeking an experienced Business Office Manager to oversee billing, collections, and resident trust accounts in a skilled nursing setting.

The role requires strong Medicare/Medicaid knowledge, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Collaboration with administrators and interdisciplinary teams is essential for compliant financial operations.

Qualifications

• Experience as BOM in skilled nursing or LTC setting.
• Strong Medicare/Medicaid billing knowledge.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in billing software and Microsoft Office.

Responsibilities

• Oversee daily business office operations including billing, collections, and resident trust accounts.
• Manage Medicare, Medicaid, private pay, and third-party billing processes.
• Ensure accurate census, admissions, discharges, and payer updates.
• Maintain compliance with federal, state, and facility financial regulations.
• Collaborate with the Administrator, DON, and interdisciplinary team.
• Supervise and support business office staff as applicable.
• Respond to resident and family billing inquiries professionally and timely.

Skills

Billing processes

Medicare/Medicaid knowledge

Office software

Team leadership

Regulatory compliance

Tools

Microsoft Office

Electronic billing systems

Job description

Now Hiring: Business Office Manager

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our skilled nursing facility. This role is vital to ensuring accurate financial operations, strong resident account management, and compliance with state and federal regulations.

What You’ll Love:

• Competitive pay
• Paperless, quick onboarding
• Comprehensive benefits (health, dental, vision, retirement plan)
• Paid time off, holiday pay
• Generous employee referral program
• Annual performance reviews and competitive bi-annual pay reviews
• Support for personal well-being (EAP programs, mental health resources)
• Respectful, supportive leadership and strong focus on teamwork

Key Responsibilities:

• Oversee daily business office operations, including billing, collections, and resident trust accounts
• Manage Medicare, Medicaid, private pay, and third-party billing processes
• Ensure accurate census, admissions, discharges, and payer updates
• Maintain compliance with federal, state, and facility financial regulations
• Collaborate with the Administrator, DON, and interdisciplinary team
• Supervise and support business office staff as applicable
• Respond to resident and family billing inquiries professionally and timely

Qualifications:

• Previous Business Office Manager experience in a skilled nursing or long-term care setting preferred
• Strong knowledge of Medicare, Medicaid, and insurance billing
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in electronic billing systems and Microsoft Office

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.