Business Office Manager Assistant

(Whitney Oaks Care Center) Queen Ann's Lace Holdings, LLC; United States; On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Full-time, stable schedule

Comprehensive benefits package

Job summary

Whitney Oaks Care Center in Carmichael, CA, seeks an Assistant Business Office Manager to support billing, collections and daily office operations. You will work with residents, families and insurers to keep accounts accurate and resolve questions.

Applicants should have healthcare billing experience and strong attention to detail. The role offers full-time hours, competitive pay, and opportunities for growth.

Qualifications

• 1+ year of experience in billing, collections, accounts receivable or a similar role.
• Healthcare billing experience preferred.
• Familiarity with Medicare, Medi-Cal and insurance billing.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with billing software and Microsoft Office.

Responsibilities

• Assist with billing and collections for resident accounts (Medicare, Medi-Cal, managed care, private pay).
• Post payments and reconcile resident accounts accurately.
• Follow up on outstanding balances and denied or unpaid claims.
• Respond to billing inquiries from residents, families and insurers.
• Maintain accurate billing records and financial documentation.
• Support the Business Office Manager with day-to-day operations.
• Cover the office in the Manager's absence.
• Help ensure compliance with billing regulations and facility policies.

Skills

Billing & AR

Healthcare billing

Medicare/Medi-Cal

Attention to detail

Communication skills

Multitasking

Billing software

Microsoft Office

Tools

Billing software

Excel

Outlook

Word

Job description

Now Hiring: Assistant Business Office Manager

Location: Carmichael, CA (on-site)

Job Type: Full-time

Pay: $32.00 – $35.00 per hour

About Whitney Oaks Care Center

Whitney Oaks Care Center is a skilled nursing facility in Carmichael, CA, dedicated to providing excellent care and service to our residents and their families. Our business office keeps the facility running smoothly, and we're looking for a detail-oriented Assistant Business Office Manager to join the team.

About the Role

As Assistant Business Office Manager, you'll support the Business Office Manager with billing, collections and daily office operations. You'll work closely with residents, families and insurance payers to keep accounts accurate and resolve billing questions. This is a great fit for someone with healthcare billing or accounts receivable experience who wants to grow into a business office leadership role.

What You'll Do

• Assist with billing and collections for resident accounts, including Medicare, Medi-Cal, managed care and private pay
• Post payments and reconcile resident accounts accurately
• Follow up on outstanding balances and denied or unpaid claims
• Respond to billing inquiries from residents, families and insurance companies with professionalism and care
• Maintain accurate billing records and financial documentation
• Support the Business Office Manager with day-to-day operations and cover the office in their absence
• Help ensure compliance with healthcare billing regulations and facility policies

What You Bring

• 1+ year of experience in billing, collections, accounts receivable or a similar role
• Healthcare, skilled nursing or long-term care billing experience strongly preferred
• Familiarity with Medicare, Medi-Cal and insurance billing is a plus
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with billing software and Microsoft Office (Excel, Word, Outlook)

What We Offer

• Competitive pay: $32 – $35 per hour, based on experience
• Full-time, stable schedule
• Comprehensive benefits package
• Supportive team environment
• Opportunities for growth and advancement

Whitney Oaks Care Center is an equal opportunity employer.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.