Business Office Manager

United Surgical Partners International; Summerville, Northern (SC, KY); Hybrid; USD 66,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescribe

Life and AD&D coverage

Disability coverage

FSAs and HSAs

401(k) and retirement planning

Paid holidays and vacation

Job summary

Low Country Endoscopy Center is seeking a Business Office Manager to lead Registration, Scheduling, Medical Records, Billing and HR services, overseeing staff and ensuring compliant, efficient operations.

You will supervise reimbursement processes, analyze accounts, implement policies, and maintain confidentiality while coordinating with physicians and patients. Strong leadership and healthcare administration knowledge are essential to drive improvements in cash flow and service quality.

Qualifications

• Bachelor’s degree in business, HR, Healthcare Administration or related field preferred.
• 4 - 6 years of healthcare or business office experience required.
• Management experience preferred; ASC experience preferred.
• Strong understanding of insurance industry and governmental regulations.
• Proficiency in computer applications and organizational skills.
• Ability to communicate clearly with all levels of management regarding fiscal policies.

Responsibilities

• Directs Registration, Scheduling, Medical Records, Billing and HR services for the center.
• Supervises Admissions, Scheduling, Accounts Receivable, and Medical Records personnel.
• Oversees reimbursements, billing accuracy, and collections policies.
• Develops procedures to improve quality and efficiency of operations.
• Maintains regulatory compliance and confidentiality across departments.
• Manages payroll processes and prepares reports for administration.

Skills

Healthcare administration

Staff leadership

Regulatory knowledge

Insurance industry knowledge

Budgeting

Communication

Payroll

Computer literacy

Education

Bachelor’s degree in business, HR, Healthcare Administration or related field

High School diploma

Job description

Low Country Endoscopy Center is hiring a Business Office Manager

POSITION SUMMARY:

Provides on going direction, supervision, support, training and clinical oversight for all Registration, Scheduling, Medical Records, Billing and Human Resource Services. This includes the design, development, implementation and monitoring of quality services for staff, physicians and patients. Manages complex problems encountered by staff.

Position Responsibilities:

• The Business Manager monitors and directs the day-to-day operations utilizing the following performance guidelines:
• Directly supervises the Medical Records personnel, the Admissions and Scheduling personnel, and Accounts Receivable personnel.
• Supervises and coordinates the reimbursements of patient accounts, accounts payable, claims processing, and cashiering.
• Establishes and recommends credit and collection policies.Makes a recommendation for improvement.Establishes and implements a system for the collection of delinquent accounts.
• Reviews billing and collection patterns and makes corrective recommendations.
• Gathers and analyzes information.Develops new procedures to improve the quality and quantity of work processed.
• Solves difficult payment and associated business office problems.Audits problem accounts.
• Interprets and enforces third party payer rules and regulations, including Medicare requirements.
• Supervises and trains/orients assigned personnel.Evaluates performance of business office personnel with the administrator and recommends merit increases, promotions, and disciplinary actions.
• Initiates and answers pertinent correspondence.Prepares and writes reports.Maintains required records and files.
• Maintains knowledge of and compiles with established policies and procedures.
• Evaluates monthly Accounts Receivable reports prior to monthly closure of computer database.
• Prepares monthly accounts receivable analysis and reviews with General Partnership.
• Directs the medical record’s department in the maintenance of facility medical records.
• Maintains regulatory and legal requirements of the medical records department.
• Directs the preparation and distribution of the facility surgery schedule.
• Coordinates the pre-admitting and interviewing processes for patients.
• Audits accounts to assure compliance with applicable laws and regulations relative to fraud and abuse issues.
• Supervises the analysis of costs and makes rate recommendation to ensure the appropriate income/cash flow.
• Establishes and monitors internal controls.
• Provides support for the computer database.
• Performs Human
• resource duties
• Reviews and completes payroll processes
• Maintains the strictest confidentiality.
• Performs related work as required.
• Keeps administrator informed of all BOM activities and copies administrator on all financial reports.

Qualifications:

• High School diploma required.
• Bachelor’s degree in business, HR, Healthcare Administration or related field is desired.
• 4 - 6 years of progressive experience in a healthcare or business office environment is required
• Management experience is preferred. ASC experience preferred.
• Thorough understanding of the insurance industry.
• Knowledge of governmental regulations.
• Maintains a high level of proficiency in computer applications.
• Skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
• Skills in establishing and maintaining effective working relationships with patients, staff, and the general public.
• Ability to communicate clearly and effectively with all levels of management regarding fiscal policies.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.