Multisite Business Office Manager

United Surgical Partners International Inc (USPI); Pikesville (MD); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

401k retirement plan

Paid time off

Paid holidays

Health savings accounts

Employee discount program

Voluntary benefits

Job summary

USPI's Multisite Business Office Manager oversees business office staff, directing credit and collections for Surgery Center(s); plans, organizes, and directs all aspects of the Business Office including appointments, POS collections, scheduling, admissions, medical records, and claims processing.

This role supports the Summit Westminster, Summit Continence Center, Summit Woodholme, Summit St. Agnes locations and leads onboarding, staff training, and Medicare compliance efforts.

Qualifications

• Bachelor’s degree in business preferred or related business experience.
• 6 years of healthcare experience.
• 4 years of management experience.

Responsibilities

• Directly manages administrative and front desk personnel.
• Monitors billing and collection patterns and reports outstanding balances.
• Audits problem accounts and reports to leadership.
• Ensures compliance with Medicare requirements.
• Coordinates staffing and training of staff.
• Maintains encounter tracking for appointments.
• Participates in leadership and management training.
• Onboards new hires.
• Maintains knowledge of all systems/applications used.
• Provides front desk coverage as needed.
• Handles financial transactions.
• Performs related work as required.

Skills

Leadership

Healthcare experience

Education

Bachelor's degree in business

Job description

Multisite Business Office Manager

Job Summary

Exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center(s). Plans, organizes and directs all aspects of the Business Office including review appointments, POS collections, scheduling, admissions, medical records, and claims processing.

This role supports the following ASCs: Summit Westminster, Summit Continence Center, Summit Woodholme, Summit St. Agnes.

Job Responsibilities:

• Directly manages the Administrative and Front Desk Personnel.
• Reviews billing and collection patterns of scheduled patients by daily monitoring of front desk applications and informs office management of any patients that continue to present with outstanding balances.
• Audits problem accounts and reports to Administrator and office management.
• Interprets and enforces rules and regulations, including Medicare requirements.
• Coordinate staffing and assignments as well as training of staff.
• Daily upkeep of encounter tracking acknowledged appointments, and cancelled appointments.
• Attendance and participation in leadership and management training sessions.
• Complete onboarding assignments for new hires.
• Maintains knowledge and competence in all systems/applications used.
• Support front desk coverage as needed.
• Responsible for completing financial transactions.
• Performs related work as required.

Qualifications:

• Bachelor’s degree in business preferred or related business experience.
• 6 years of healthcare experience. 4 years of management experience.

Benefits

USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance.

Pay Range- Min: $30.41- Max: $44.09

(Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.