Business Office Manager

Bethesda Senior Living Communities; Springfield (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Business Office Manager to enhance the lives of seniors. This role is vital in ensuring smooth operations, from managing payroll and finances to providing exceptional customer service. The ideal candidate thrives in a fast-paced environment and is passionate about making a positive impact on residents' lives. Join a collaborative team where your contributions will be valued, and enjoy a rewarding career with a generous sign-on bonus. If you have strong organizational skills and a servant heart, this opportunity is perfect for you.

Benefits

Sign-on Bonus of $3000

Health Insurance

Retirement Plan

Paid Time Off

Flexible Scheduling

Qualifications

• High school diploma or higher required; college coursework in HR or accounting preferred.
• Minimum two years office experience required.

Responsibilities

• Provide excellent customer service and communication to residents and families.
• Perform payroll functions accurately and maintain employee confidentiality.
• Coordinate billing and perform collections on delinquent accounts.

Skills

Payroll Knowledge

Accounting Procedures

Customer Service Skills

Interpersonal Skills

Microsoft Office Suite

ADP Payroll Software

Organizational Skills

Confidentiality

Education

High School Diploma

College Coursework in HR or Accounting

Tools

Microsoft Office Suite

ADP Payroll Software

Job description

Join to apply for the Business Office Manager role at Bethesda Senior Living Communities.

We are currently seeking a skilled Business Office Manager to join our dedicated team at Bethesda Gardens. If you have a passion for working with seniors and thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity. Join us in making a positive impact on our residents' lives and contributing to our thriving senior living community. Sign-on Bonus: $3000!

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Answer phones using established etiquette, maintaining a positive and cheerful tone.
2. Provide excellent customer service and communication to residents, families, guests, employees, and vendors.
3. Establish rapport and provide tours to potential residents and their families, reflecting the community's mission and vision.
4. Perform payroll functions accurately, maintaining employee confidentiality.
5. Maintain and balance checkbooks, petty cash, and resident funds, ensuring transactions are supported by receipts or signatures.
6. Communicate accounts receivable information to the corporate office within 2 business days.
7. Coordinate billing and perform collections on delinquent accounts.
8. Make daily deposits of customer payments.
9. Review all accounts payable invoices for coding and authorization before submission.
10. Analyze vendor statements and research delinquent balances to keep accounts current.
11. Prepare and send periodic reports to the corporate office.
12. Provide orientation and support to new employees, including benefits and file management.
13. Ensure all resident and personnel files are accurate, complete, and confidential.
14. Assist with background checks, reference checks, and unemployment requests.
15. Manage community mail and assist with special events.
16. Maintain inventory of office supplies and ensure a professional environment.
17. Support front desk operations and ensure seamless visitor and caller experiences.
18. Coordinate meal service coverage and assist with dining room preparations.
19. Perform other duties as assigned.

Managerial Scope

This role may include supervisory duties depending on community needs.

Skills and Abilities

• Payroll, accounting, and office procedures knowledge.
• Excellent organizational, customer service, interpersonal, and communication skills.
• Proficiency in Microsoft Office Suite and ADP Payroll software.
• Ability to multitask, work with interruptions, and maintain confidentiality.
• Demonstrates a servant heart aligned with our Mission Statement.

Education and Experience

High school diploma or higher required; college coursework in human resources, accounting, or administration preferred. Minimum two years office experience required.

Physical and Environmental Requirements

Light physical effort, ability to sit extensively, manage interruptions, and perform repetitive tasks. Lift objects up to 20 pounds occasionally and 10 pounds frequently.

Applications accepted until the position is filled.