Business Office Manager

Universal Health Services; South Attleboro (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Business Office Manager to oversee patient billing and collections at a leading psychiatric facility. This role involves ensuring insurance eligibility, managing accounts receivable, and collaborating with various departments to enhance financial performance. The ideal candidate will have extensive experience in healthcare billing and revenue cycle management, contributing to a rewarding work environment focused on patient care. Join a dynamic team dedicated to making a difference in behavioral health services while enjoying competitive compensation and generous benefits.

Benefits

Student Loan Repayment - $200 per month

Tuition Reimbursement - $5,000 per year

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision Plans

401(K) with company match

Career development opportunities

Qualifications

• 5+ years of healthcare billing and collections experience required.
• Experience in revenue cycle management is essential.

Responsibilities

• Supervise patient billing and collection processes for maximum reimbursement.
• Monitor claim denials and ensure timely follow-up on denied claims.
• Manage and develop business office staff and coordinate daily activities.

Skills

Healthcare Billing

Accounts Receivable

Collections Experience

Revenue Cycle Management

Insurance Verification

Education

Associate Degree

Bachelor Degree

Job description

Responsibilities

Business Office Manager -

Fuller Hospital is a 109-bed licensed, private psychiatric facility located in South Attleboro, Massachusetts providing inpatient and outpatient behavioral health services to residents of Massachusetts and Rhode Island. Inpatient units are designed to treat adults with general psychiatric or intellectual disabilities, as well as adolescents with general psychiatric issues. Patients with co-occurring psychiatric and substance abuse disorders can be treated on most units. Fuller Hospital also provides a less intensive Partial Hospitalization Program (PHP) to patients with psychiatric and co-occurring psychiatric and substance abuse

The Business Office Manager supervises and coordinates the overall management of patient billing and collection at to provide maximum reimbursement to the hospital while maintaining the highest level of confidentiality department wide.

Responsibilities

• Ensure insurance eligibility is reviewed daily and notify appropriate personnel of any insurance issues

• Review and approve contractual adjustments for timeliness and accuracy prior to posting

• Ensure EOBs are worked and accounts reconciled daily; spot check cash batches daily

• Review and analyze monthly receivables and direct collection actions to minimize bad debt

• Monitor claim denials and ensure timely entry on the denial logs; ensure regular staff follow up on denied claims

• Ensure credit balances are addressed monthly and overpayment refunds prepared timely

• Prepare for and oversee any third-party payor audits and complete any third-party reports

• Collaborate with Intake department as needed to accommodate financial policies

• Collaborate with UR department as needed to ensure initial and concurrent authorizations are obtained

• Update changes in contracted rates timely in the Contract Matrix system per communications from the corporate contracting department.

• Review and approve write offs as appropriate; ensure all necessary documentation is provided

• Communicate census data to insurance payors daily to maintain self-authorization process

• Bill Medicare claims

• Monitor productivity, coordinate and audit daily business office staff activities

• Manage and develop business office staff

• Use staff feedback and findings to implement process improvements

Benefit Highlights

• Student Loan Repayment - $200 per month
• Tuition Reimbursement - $5,000 per year
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off (26 days per year + roll over)
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Requirements

• Associate degree required; Bachelor degree preferred
• 5 years of healthcare billing, accounts receivable, and collections experience required
• 1 or more years of experience in revenue cycle management required
• Healthcare experience preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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