Business Office Manager

Cascadia EE LLC; Portland (OR); On-site; USD 60,000 - 85,000; Full time

Job summary

Cascadia Healthcare is seeking a Business Office Manager in Oregon to oversee resident billing, accounts receivable, and daily finance operations. Key duties include preparing bills for state agencies, Medicare and private payors, and managing the collection process.

The role also handles licenses, insurance proofs, and monthly close activities, with oversight of HR/payroll as needed and collaboration with other business office colleagues.

Qualifications

• Knowledge of long term care billing and collection practices.
• Ability to communicate effectively with residents and family members.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite.
• Ability to be flexible in work hours.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating the workforce.
• Unquestionable integrity.

Responsibilities

• Establishes and maintains financial files for residents related to admission, billing and AR collection.
• Prepares accurate billing for services to state agencies, Medicare, VA, private payors and others.
• Maintains current copies of facility licenses and insurance proof.
• Updates cash receipts, account research, adjustments and daily census data.
• Reviews payment policies with new admissions and responsible parties.
• Documents business office processes on an on-going basis.
• Administers and reconciles resident trust accounts and petty cash monthly.
• Performs month-end close procedures and reports submission.
• When assigned by CEO, supervises HR/Payroll designee and other business staff.
• Provides support to other Business Office Managers as a partner.

Skills

Long-term care billing

Client communication

Prioritization

MS Office

Flexibility

Attention to detail

Leadership

Integrity

Education

High school diploma or equivalent

BA in Accounting or Business (preferred)

Job description

Description

The Business Office Manager provides oversight of and assistance in daily operations of the facility including accounts receivable management, patient billing, accounts payable, central supply and the Resident Trust Fund.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents.

Essential Functions

• Establishes and maintains financial files for all residents related to admission, billing, and collection of accounts receivable in accordance with regulatory requirements.
• Prepares accurate and timely billing for routine and ancillary services to state agencies, Medicare, Veterans Affairs, private payors and other billing agents. Actively manages collection process for facility.
• Maintains current copy of facility license(s) and proof of insurance coverage.
• Completes all necessary documentation and updates applicable system data related to cash receipts, account research and adjustments, transfer of depository cash, and daily census activity.
• Reviews payment policies and procedures with new admissions and their responsible parties.
• Documents business office processes on an on-going basis.
• Administers and reconciles resident trust accounts and petty cash at least monthly.
• Performs month-end close procedures and prepares and submits all required reports.
• When assigned by CEO, provides supervision and assistance to the Human Resources/Payroll designee and other business office staff.
• Provides support to other Business Office Managers, by working as a valuable partner.

Other Functions

• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Knowledge of long term care billing and collection practices and techniques.
• Ability to communicate effectively with residents and their family members, and at all levels of the organization.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite.
• Ability to be flexible in work hours.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating the workforce.
• Unquestionable integrity.

Requirements

Education

High school diploma or equivalent required.

BA degree in Accounting or Business is preferred.

Licenses/Certification

Valid driver’s license required

Experience

Six months experience in a long-term care environment preferred.

Three years of experience in accounts receivable, collections or similar area of responsibility.

Three years office or administration experience preferred.