Business Office Manager

Life Care Center of Port Orchard; Port Orchard (WA); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Vacation, holidays, personal day, sick

Medical, dental, vision, HSA

401(k) with company match

Life insurance; disability

CEUs and license reimbursement

Student Loan Repayment Program

Mileage Stipend

Career advancement opportunities

Job summary

Life Care Centers of America is seeking a Business Office Manager to direct the administrative, billing, accounting and payroll functions within a Skilled Nursing Facility. This role requires leadership of the business office, budget oversight, and ensuring compliance with applicable laws and Life Care standards.

The position emphasizes collaboration with nursing and therapy teams, overseeing patient accounts, and upholding high standards of confidentiality and customer service.

Qualifications

• Minimum of an associate’s degree or equivalent experience.
• Two years of office management experience preferred.
• One year in post-acute care or geriatric field preferred.

Responsibilities

• Direct the administrative, billing, accounting and payroll functions in the business office.
• Manage and supervise business office staff and budget.
• Ensure compliance with laws, regulations, and Life Care standards.
• Maintain confidentiality and professional relationships with all stakeholders.
• Provide excellent customer service and support patient care processes.

Skills

Office management

Billing knowledge

Communication skills

Education

Associate’s degree or equivalent

Job description

Employment Status: Full-Time Pay Interval: Hourly Pay Rate Maximum: 41 Pay Rate Minimum: 30 Shift: Day

Job Type: Full-time

Wage Range: $31.00 - $40.00 DOE

Benefits (Full-Time)

• Vacation, 6 paid holidays, 1 personal day, and paid sick leave beginning on day one
• Medical, dental, vision, and Health Savings Account (HSA) options
• 401(k) retirement plan with company match
• Life insurance; short-term and long-term disability
• Continuing Education Credits (CEUs) and state license reimbursement
• (Subject to company policy and approval).
• Student Loan Repayment Program (subject to company policy and approval).
• Mileage Stipend
• Opportunities for career advancement and upward mobility into leadership roles

Setting & Population Served

Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide:

• Long-term care for residents needing ongoing skilled support and compassionate daily assistance
• Short-term, sub-acute rehabilitation for patients recovering from surgery, illness, or injury
• Collaborative, interdisciplinary care, including nursing, therapy, and medical teams working together
• A diverse patient population, including individuals with orthopedic, neurological, cardiopulmonary, and post-acute needs
• (Patient mix may vary slightly by facility.)

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred
  

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language