Business Office Manager

Life Care Centers of America; Riverview (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Life Care Centers of America is seeking a Senior Business Office Manager to direct the administrative, billing, accounting, and payroll functions in the Business Office. The role ensures compliance with laws and Life Care standards while supervising staff and maintaining financial health of the facility.

The ideal candidate will have an associate degree or equivalent experience, with 2 years of office management and 1 year in geriatric or post-acute care settings preferred.

Qualifications

• Associate degree or equivalent experience.
• Two years of office management experience preferred.
• One year in post acute care or geriatric field preferred.

Responsibilities

• Plan, organize, develop, implement and interpret programs and policies for the business office.
• Make independent decisions when warranted.
• Ensure compliance with applicable laws and Life Care standards.
• Maintain confidentiality of proprietary information.
• Supervise business office staff including recruitment and evaluation.
• Manage and operate within budget.
• Maintain professional relationships with associates and vendors.
• Demonstrate integrity and compliance with Code of Conduct.

Skills

Office management

Budget management

Staff supervision

Communication

Education

Associate degree

Job description

Live the Mission

Senior Business Office Manager

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer