Business Office Manager

United Surgical Partners International Inc (USPI); Phoenix (AZ); On-site; USD 39,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and AD&D coverage

Disability insurance

401(k) retirement plan

Paid holidays and vacation

Job summary

Santa Maria Digestive Diagnostic Center in Phoenix, AZ, is seeking a Business Office Manager to oversee day-to-day operations of the business office and supervise Registration and Medical Records.

The role includes hiring, orientation, performance reviews, training staff, managing accounts receivable and managed care contracts, cash reconciliation, and supporting strategic planning to optimize operational efficiency. Comprehensive benefits are offered.

Qualifications

• Must have a high school diploma; bachelor's degree preferred.
• Five years supervisory experience in a medical setting, such as a hospital, physician's office, or surgery center, preferred.
• Experience working with physicians is desirable.
• Must have knowledge of medical terminology.
• Prefer experience in accounts payable and receivable.

Responsibilities

• Know, adhere to, and enforce all policies of the business office.
• Assist the business office manager with supervising business office employees and processes.
• Hire, orient, and train registration and medical records staff; conduct performance reviews.
• Maintain knowledge of the accounts receivable system and managed care contracts.
• Reconcile cash receipts to the deposit log.
• Inform the business office manager of day-to-day situations.
• Supervise all medical records activities in alignment with clinical needs.
• Follow equipment safety guidelines and care of equipment.
• Assist in strategic planning of the business office.
• Develop and maintain policies, procedures and systems to minimize DSO and bad debt; boost productivity.
• Perform other duties as requested by the business manager.

Skills

Supervisory experience

Medical terminology

Accounts payable/receivable

Experience with physicians

Education

High school diploma

Bachelor's degree preferred

Job description

Santa Maria Digestive Diagnostic Center with the latest state of the art equipment and highly skilled staff. We are committed to producing the highest quality of work and experience for patients and their families.

The Business Office Manager manages the day-to-day operations of the business office. The BOM is also responsible for the day-to-day supervision of Registration and Medical Records.

Essential Job Duties and Responsibilities

• Knows, adheres to, and enforces all policies of the business office
• Assist the business office manager with supervising business office employees and processes
• Responsible for the hiring, orientation, performance reviews, and training of registration and medical records staff
• Responsible for thorough working knowledge of accounts receivable system, including maintenance of the managed care contracts
• Reconciles the cash receipts to the deposit log
• Informs the business office manager of applicable day-to-day situations
• Supervise all medical records activities of the center in a manner consistent with the clinical needs of the center
• Follows all equipment safety guidelines and is personally responsible for the knowledgeable use and care of equipment
• Assist the business manager with overall strategic planning of the business office
• Assist the Business Office Manager in developing and maintaining policies & procedures and systems to minimize DSO and the rate of bad debt, and increase the productivity of related operations
• Perform other activities as requested by the business manager, and assume other appropriate operational responsibilities as necessary

Required Skills

• Must be a high school graduate
• Bachelor's degree preferred
• Five years supervisory experience in a medical setting, such as a hospital, physician's office, or surgery center, preferred
• Experience working with physicians is desirable
• Must have knowledge of medical terminology
• Prefer experience in accounts payable and receivable

Hourly Wage Range: $28.00 - $48.00 (based on years of experience)

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.