Business Office Manager

Hill Valley Healthcare; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paperless onboarding

Comprehensive benefits (health, dental

vision, retirement plan)

Paid time off, holiday pay

Generous referral program

Annual and bi-annual pay reviews

Employee well-being programs

Job summary

McKendree Post Acute and Rehab in Hermitage, TN is seeking an experienced Business Office Manager to lead billing, collections, and resident trust accounts in a skilled nursing setting. You will ensure compliance with Medicare/Medicaid rules and coordinate with administrators and the care team.

The ideal candidate has strong organizational and communication skills, experience with electronic billing systems, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Experience as BOM in skilled nursing or long-term care setting.
• Strong knowledge of Medicare, Medicaid, and insurance billing.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with electronic billing systems and Microsoft Office.

Responsibilities

• Oversee daily business office operations, including billing, collections, and resident trust accounts.
• Manage Medicare, Medicaid, private pay, and third-party billing processes.
• Ensure accurate census, admissions, discharges, and payer updates.
• Maintain compliance with federal, state, and facility financial regulations.
• Collaborate with the Administrator, DON, and interdisciplinary team.
• Supervise and support business office staff as applicable.
• Respond to resident and family billing inquiries professionally and timely.

Skills

Billing & collections

Medicare/Medicaid knowledge

Microsoft Office

Organizational skills

Communication skills

Multi-tasking

Tools

Electronic billing systems

EMR/EHR software

Microsoft Excel

Job description

Now Hiring: Business Office Manager

McKendree Post Acute and Rehab

Hermitage, TN

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our skilled nursing facility. This role is vital to ensuring accurate financial operations, strong resident account management, and compliance with state and federal regulations.

What You'll Love:

• Competitive pay
• Paperless, quick onboarding
• Comprehensive benefits (health, dental, vision, retirement plan)
• Paid time off, holiday pay
• Generous employee referral program
• Annual performance reviews and competitive bi-annual pay reviews
• Support for personal well-being (EAP programs, mental health resources)
• Respectful, supportive leadership and strong focus on teamwork

Key Responsibilities:

• Oversee daily business office operations, including billing, collections, and resident trust accounts
• Manage Medicare, Medicaid, private pay, and third-party billing processes
• Ensure accurate census, admissions, discharges, and payer updates
• Maintain compliance with federal, state, and facility financial regulations
• Collaborate with the Administrator, DON, and interdisciplinary team
• Supervise and support business office staff as applicable
• Respond to resident and family billing inquiries professionally and timely

Qualifications:

• Previous Business Office Manager experience in a skilled nursing or long-term care setting preferred
• Strong knowledge of Medicare, Medicaid, and insurance billing
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in electronic billing systems and Microsoft Office

We are committed to maintaining a diverse and inclusive workplace.

We are an equal opportunity and affirmative action employer.

We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.