Business Office Manager

Heritage Manor Care; Menifee (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Heritage Manor Care in Menifee, CA is seeking a customer service oriented professional with a Business Office Manager background to join our skilled nursing facility.

Responsibilities include reconciling census in PCC, submitting claims, handling eligibility, cash receipts, daily deposits, and AR collections. You will also oversee Resident Trust accounts and prepare quarterly fund statements for residents, ensuring all records are complete.

Qualifications

• 1 year of office experience in a skilled nursing facility
• 1 year of business office manager experience
• Billing/collections experience with insurance carriers

Responsibilities

• Maintains and reconciles census daily and monthly in PCC software
• Submits claims to various payer types in compliance with state and federal regulations
• Runs eligibility twice a month for all residents
• Records cash receipts and deposits daily. Sends cash receipt to CFO daily
• Participates in daily/weekly/monthly triple check process for HMO and Medicare resident claims
• Mails monthly private statements
• Provides oversight of Resident Trust account per regulations
• Provides each resident with a quarterly accounting of funds managed by the facility
• Maintains and ensure resident financial files are complete with signed admission agreements and insurance documents
• Monitor and collect Accounts Receivables
• Reports delinquent accounts to facility Administrator

Skills

Customer service

Office administration

Billing/collections

PCC software

Tools

PCC software

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you are a customer service oriented individual with a Business Office Manager background, we want to meet you!

Responsibilities Include, But Are Not Limited To

• Maintains and reconciles census daily and monthly in PCC software.
• Submits claims to various payer types in compliance with state and federal regulations.
• Runs eligibility twice a month for all residents.
• Records cash receipts and deposits daily. Sends cash receipt to CFO daily.
• Participates in daily/weekly/monthly triple check process for HMO and Medicare resident claims.
• Mails monthly private statements.
• Provides oversight of Resident Trust account per regulations.
• Provides each resident with a quarterly accounting of funds managed by the facility.
• Maintains and ensure resident financial files are complete with signed admission agreements and insurance documents.
• Monitor and collect Accounts Receivables.
• Reports delinquent accounts to facility Administrator.

Requirements

• 1-year working in an office position at a skilled nursing facility
• 1-year business office manager experience
• Must have collections/billing experience with insurance carriers