Business Office Manager

Parkway Health and Rehab Center; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare facility in Memphis seeks a Business Office Supervisor to manage operations under the direction of the Administrator. This role includes billing, financial reporting, and supervising clerical staff, emphasizing teamwork and care for residents. Ideal candidates will have a Business Degree, strong communication skills, and a compassionate approach to working with the elderly.

Qualifications

• Business Degree or relevant healthcare office experience preferred.
• Strong organizational and communication skills.
• Caring attitude towards elderly and disabled individuals.

Responsibilities

• Supervise and manage business office functions.
• Prepare and submit billing and financial reports.
• Oversee accounts receivable collections and financial record maintenance.

Skills

Organized

Communication

Attention to Detail

Self-discipline

Patience

Caring attitude

Education

Business Degree

Experience in health care facility

Job description

General Purpose:

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.

Essential Job Functions:

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

• Prepare and submit reports on a timely basis as required and directed by Administrator, this company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.
• Monitor and manage the accounts receivable collection process.
• Pursue past due accounts persistently and maintain proper back-up documentation
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Be responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts.
• Verify that resident trust is accurately recorded.
• Provide statistics to audit and reimbursement for year end processing.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily.
• Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle and payment terms, including collecting the first month’s advance payment upon admission.
• Supervise and oversee other business office clerical staff, as assigned.

Other Duties:

• Attend in-service education programs in order to meet facility educational requirements.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
• Maintain confidentiality of resident and facility records/information.
• Protect residents from neglect, mistreatment, and abuse.
• Protect the personal property of the residents of the facility.
• Others as directed by the supervisor or administrator.

Minimum Qualifications:

• Business Degree or experience in health care facility; office management preferred.
• Organized and detailed in work performance.
• Good communication skills with excellent self-discipline and patience.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.
• Comply with the Residents’ Rights and Facility Policies and Procedures.
• Perform work tasks within the physical demand requirements as outlined below.
• Perform Essential Duties as outlined above.