Business Office Manager

the Y; Mount Clemens (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Join the YMCA of Metropolitan Detroit as a Business Office Manager at the Macomb Family YMCA. This role involves overseeing business operations, managing personnel records, and ensuring exceptional customer service. Enjoy a career that makes a difference in your community while benefiting from a supportive work environment and comprehensive employee benefits.

Benefits

FREE Family Membership & Discounted Access to Programs

Flexible Scheduling

Paid Time Off and 10 Paid Holidays

Medical, Dental, Vision, Life, and AD&D Insurance

Short-term/Long-term Disability and Flexible Spending Account

Qualifications

• Bachelor’s Degree preferred; Associates Degree required.
• Strong mathematical and analytical ability is necessary.
• Experience with business office equipment and software is required.

Responsibilities

• Oversee processing of all new hire paperwork.
• Maintain confidential personnel files and verify paperwork.
• Balance daily transactions and prepare cashiers' daily cash drawers.

Skills

Mathematical ability

Analytical ability

Organizational skills

Leadership skills

Customer service

Education

Bachelor’s Degree in accounting or business-related area

Associates Degree or equivalent

Tools

Microsoft Office Suite

Google applications

Job description

The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than just a job—you’ll enjoy a career with the chance to make a lasting difference in the lives of those around you.

FIND A CAREER THAT MAKES A DIFFERENCE
WITH A JOB AT THE Y!

Now Hiring for Business Office Manager Macomb Family YMCA

YMCA Employee Benefits

• FREE Family Membership & Discounted Access to Programs
• Flexible Scheduling
• Family-friendly Work Environment
• Employee Assistance Program & Retirement Plan

General Function

The Business Office Manager is responsible for all supervisory functions related to an effective business office and membership service operation including but not limited to – all business systems, document retention and accurate record keeping, managing office supply inventories, daily cash balancing and reconciliation, branch credit card distribution and reconciliation, accounts payable and accounts receivable liaison to the corporate office, Dayforce oversight, and membership and record management. The Business Office Manager is in regular communication with all Association Services Office departments, and oversees processing of volunteer and staff paperwork .

Education/Experience/Training/Certifications

• A Bachelor’s Degree in accounting or a business-related area preferred; Associates Degree or equivalent required; prior supervisory experience preferred.
• Strong mathematical and analytical ability is necessary; excellent organization skills required.
• Should have knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers.
• Experience and knowledge of Microsoft Office Suite and Google applications is required.
• Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures.
• Ability to maintain confidential information and to work well with other staff members and key volunteers is required.
• Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker.

Position Benefits

• Paid Time Off and10 Paid Holidays
• Medical, Dental, Vision, Life, and AD&D Insurance
• Short-term/Long-term Disability and Flexible Spending Account

Job Duties & Responsibilities

• Oversee processing of all new hire paperwork. Maintain branch personnel records.
• Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Association Services payroll
• Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
• Integral part of the interviewing, hiring, and training of all Welcome Center staff.
• Take lead on Welcome Center staff schedule and ensure adequate staffing at all times.
• Inform Welcome Center staff of all program updates, changes, and/or cancellations.
• Facilitate all business functions related to membership and program registrations with exceptional customer service and accuracy.
• Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
• Monitor the process of purchase orders and work with the Association Services Office to ensure timely payment of all invoices
• Serve as branch liaison to Association Services AR department; monitor program and membership receivables.
• Lead the member experience by working a diverse schedule that will include some mornings, evenings and rotating weekends at the branch. The expectation would be 20-25 per week Serve as Manager on Duty as scheduled.
• Assist the Member Engagement Team and complete follow-up calls for cancellation request.

For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page ( ymcadetroit.org/careers ).

The YMCA of Metropolitan Detroit (“YMCA”) is an equal opportunity employer and seeks to be an inclusive and welcoming environment for all. The YMCA does not discriminate in recruitment, hiring or other terms or conditions of employment on the basis of race, color, gender, gender identity, sex, age, religion, national origin, genetic information, ethnicity, height, weight, marital status, sexual orientation, disability, military status or application or any other basis protected by state, federal or other applicable law.

The YMCA of Metropolitan Detroit is committed to ensuring the safety and well-being of children in our programs. We hold all staff, regardless of position, to the highest possible standards. We require all staff to be screened regularly and sign a code of conduct. All staff will be monitored when interacting with
program participants. We take any inappropriate interactions between program
participants and with staff very seriously and will fully cooperate with
authorities in any case of abuse.