Business Office Manager

CommuniCare Health Services; Massillon (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a Business Office Manager to oversee office policies and procedures, manage staff, and ensure compliance with financial obligations. The role requires strong communication skills, decision-making abilities, and a solid understanding of healthcare finance. Join a family-owned company dedicated to creating caring communities since 1984.

Benefits

Competitive wages

PTO plans

Life and disability plans

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Flexible Spending Accounts

Qualifications

• Prior supervisory experience and management training required.
• Thorough understanding of Medicare, Medicaid, and Private Insurance.
• Ability to make independent decisions.

Responsibilities

• Complete weekly BOM Admission Checklist and present at morning stand-up.
• Supervise, organize, evaluate, and monitor all business office support staff.
• Coordinate tasks for timely and accurate billing and collection.

Skills

Communication

Decision Making

Computer Literacy

Education

College degree in Business Administration

Accounting/Finance

Tools

Microsoft Office

Excel

Word

Job description

Join to apply for the Business Office Manager role at CommuniCare Health Services.

Hanover Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.

Purpose/Belief Statement

The position of Business Office Manager (BOM) is responsible for maintaining CommuniCare Health Services (CHS) business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.

Qualifications, Knowledge/Skills & Abilities

• College degree in Business Administration, Accounting/Finance, or related field preferred
• Prior supervisory experience and management training
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems
• Ability to make independent decisions when circumstances warrant such action
• Effective tactful communication with team members, staff, residents, families, visitors, government agencies, and the public
• Willingness to seek out new methods and principles
• Computer literacy with knowledge of Microsoft Office, including Excel and Word

Job Duties & Responsibilities

• Complete weekly BOM Admission Checklist and present at morning stand-up to reduce exceptions
• Verify and validate midnight census testing daily
• Reference Policy Midnight Census
• Complete admission procedures in absence of Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meetings with staff
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Perform root cause analysis on accounts contributing to bad debt; advise Executive Director with issues and solutions
• Complete insurance forms as requested
• Attend Utilization Review (UR) and PPS meetings as needed
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with residents/responsible parties upon admission and discharge regarding financial obligations
• Coordinate tasks for timely and accurate billing and collection
• Participate in training, education, and orientation programs to maintain quality of care
• Maintain compliance with departmental, center, and home office policies and standards

Benefits

Competitive wages, PTO plans, and a menu of benefit options including life and disability plans, medical, dental, vision coverage, 401(k) with employer match, and Flexible Spending Accounts.

About Us

Family-owned, one of the largest providers of post-acute care including skilled nursing, long-term care, assisted living, and more. Since 1984, committed to creating "Caring Communities" where staff, residents, clients, and families care for and about one another.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care