Business Office Manager

KORU HEALTH LLC; Madison (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

KORU HEALTH LLC in Madison, WI seeks a Business Office Manager to oversee vendor and resident accounts, sign leases, and supervise reception staff. Under the direction of the Executive Director, you will ensure accurate billing and timely payments, while maintaining compliant records.

The role emphasizes strong organizational skills, attention to detail, and customer service excellence in a community-focused setting.

Qualifications

• At least 2 years of property management experience.
• Experience with resident satisfaction, budgetary and regulatory compliance.
• Supervisory experience preferred.

Responsibilities

• Manage vendor accounts for a small group of local businesses providing service to our campus or community.
• Manage resident accounts on a routine basis ensuring accounts are kept updated and accurate to their leases.
• Support lease rental renewal work and lease signing. Manage resident files.
• Maintain and update property management software that supports accounting and reporting of resident accounts, charges, and building occupancy.
• Support general administrative functions within the community and among peer department head staff.
• Directly supervise and manage a team of receptionists to provide exceptional customer service and high quality first impressions with visitors.
• Support review, development, and implementation of administrative policy and procedure.
• Support collections of customer charges and related cash/treasury management tasks; ACH oversight, manual check deposits, and ensuring related record keeping is maintained.
• Support internal reporting needs and document management.

Skills

Vendor management

Resident accounts

Lease administration

Supervisory experience

Customer service

Job description

Description

Under the direction of the Executive Director, the Business Office Manager is responsible for handling all vendor and resident accounts including lease signings. This position is also responsible for overseeing the reception staff.

ESSENTIAL RESPONSIBILITIES

• Manage vendor accounts for a small group of local businesses providing service to our campus or community.
• Manage resident accounts on a routine basis ensuring accounts are kept updated and accurate to their leases.
• Support lease rental renewal work and lease signing. Manage resident files
• Maintain and update property management software that supports accounting and reporting of resident accounts, charges, and building occupancy.
• Support general administrative functions within the community and among peer department head staff.
• Directly supervise and manage a team of receptionists to provide exceptional customer service and high quality first impressions with visitors.
• Support review, development, and implementation of administrative policy and procedure.
• Support collections of customer charges and related cash/treasury management tasks; ACH oversight, manual check deposits, and ensuring related record keeping is maintained.
• Support internal reporting needs and document management.

Requirements

• At least 2 years of property management experience.
• Previous experience working with resident satisfaction, budgetary and regulatory compliance.
• Previous supervisory experience is preferred.