Business Office Manager

Trustwell Living, LLC; Sequim (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Trustwell Living, LLC is seeking an Office Manager to oversee AR, billing, payroll, and general accounting for the facility in Sequim. The role includes coordinating recruitment and new-hire orientation, ensuring health benefit enrollment, and supporting department managers with staffing needs.

The position requires strong computer skills, excellent communication, and the ability to work independently while maintaining resident confidentiality.

Qualifications

• Office management experience including AR, Billing, AP and Payroll.
• Strong computer and organizational skills, attention to detail.
• Excellent verbal and written communication with residents and staff.
• Able to work independently and maintain confidentiality.

Responsibilities

• Manage ordering, receiving, stocking, and distribution of community supplies.
• Oversee Accounts Receivable, Billing, Accounts Payable and Payroll processing.
• Support managers with recruitment and new-hire orientation.
• Coordinate scheduling, health benefit enrollment, and onboarding tasks.
• Conduct marketing tours and collect inquiry information when requested.
• May supervise assigned staff and handle routine correspondence.

Skills

Accounts receivable

Billing

Payroll

Office management

Recruitment

Orientation

Communication

Confidentiality

Team supervision

Customer service

Education

High school diploma or GED

Some college or business training

Tools

Microsoft Office

Job description

• Manage the ordering, receiving, stocking, and distribution of Community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable. General Accounting, and Payroll for processing. .
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including but limited to pre-hiring criminal history, registry, and reference checks. Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
• Coordinate with community management team EP scheduling and follow-up.
• Conduct marketing tours and collect initial inquiry information when requested. Assists with Lead Center input.
• May supervise assigned EP’s.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, Fed-EX, UPS packages and written correspondence distribution, and if required, follow up.
• Performs other duties as assigned.

Position Responsibilities

• Manage the ordering, receiving, stocking, and distribution of Community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable. General Accounting, and Payroll for processing. .
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including but limited to pre-hiring criminal history, registry, and reference checks. Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
• Coordinate with community management team EP scheduling and follow-up.
• Conduct marketing tours and collect initial inquiry information when requested. Assists with Lead Center input.
• May supervise assigned EP’s.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, Fed-EX, UPS packages and written correspondence distribution, and if required, follow up.
• Performs other duties as assigned.

Employment Requirements

• Possession of strong computer and organizational skills. It is neat, accurate, dependable, and keeps work/space clean.
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills—adequate and clear English speaking and writing ability.
• Displays mature behavior and attitude in speech and action.
• Is self-motivated and can perform all job duties independently without supervision.
• Demonstrate ability to self-identify areas needing additional training and request same.
• Interacts in a professional manner with residents, the public, and co-workers. Works cooperatively in partnership with management. Displays willingness to assist co-workers when the situation requires.
• Willingness to cross-train with other community positions.
• Ability to maintain strict resident and operational confidentiality.
• Displays cleanliness, good grooming, and personal appearance and follows dress requirements consistently.
• Maintains an acceptable attendance record.
• Ability/willingness to follow all policies and procedures.
• Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly.
• Ability to spend long periods on feet and to ambulate quickly.
• Is free of non-treated communicable diseases.
• CPR/First Aid Certified or able to become certified within the first 90 days of employment.

Training And Experience

• One or more years of office management experience including AR, Billing, AP, Payroll functions, and computer skills or equivalent combination of education and experience. Supervision and management of personnel preferred.

Education

• Possession of a high school diploma or equivalent (GED). Some college or business training is preferred.