Assistant Business Manager

North Coast Living; San Jose (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

North Coast Living in San Jose, California, is seeking an experienced professional to assist with property management operations. The role requires support for daily administrative tasks, financial processes, and effective communication with residents and teams.

Ideal candidates will have a high school diploma, relevant experience in property management or similar fields, and proficiency in Microsoft Office and property management software. Strong problem-solving abilities and customer service skills are essential.

Qualifications

• 2+ years in property management, leasing, accounting, or admin support.
• Proficiency in Microsoft Office Suite.
• Experience with property management software.

Responsibilities

• Assist the Business Manager with daily administrative and financial operations.
• Process rent payments and monitor delinquent accounts.
• Maintain accurate resident ledgers and prepare financial reports.

Skills

Property management experience

Conflict-resolution abilities

Effective communication

Customer service skills

Education

High school diploma

Associate's degree

Tools

Yardi

Microsoft Office Suite

Job description

• High school diploma required; Associate's degree preferred
• 2+ years in property management, leasing, accounting, or admin support
• Experience with Yardi, RealPage, Snappt, Meet Elise, or similar platforms
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong organizational skills; ability to manage multiple priorities and deadlines
• Excellent verbal and written communication skills
• Strong customer service and conflict-resolution abilities
• Effective communication
• Problem-solving
• Property management software
• Team collaboration

Job Description

• Assist the Business Manager with daily administrative and financial operations
• Process rent payments, monitor delinquent accounts, and support collections per company policy
• Maintain accurate resident ledgers; post charges, credits, and adjustments in a timely manner
• Prepare, review, and submit financial reports, invoices, and budget documentation
• Assist with month-end closing procedures and account reconciliations
• Support leasing and retention efforts: application processing, lease administration, resident communication
• Coordinate with maintenance and operations teams for service delivery and resident satisfaction
• Maintain resident files and property records in compliance with policies and regulations
• Assist with vendor management, invoice processing, and procurement
• Respond to resident inquiries and resolve concerns professionally and promptly
• Assist in training and mentoring leasing and administrative team members
• Ensure adherence to Fair Housing laws and all applicable federal, state, and local regulations