Business Office Manager

Symphony Care Network; Linden (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Symphony Care Network is seeking a reliable Business Office Manager to oversee daily administrative and financial operations within our skilled nursing facility. The role focuses on accurate billing, efficient office processes, and maintaining a well-organized environment for residents, staff, and visitors.

The BOM will handle deposits, census input, trust funds, aging reviews, and collections while ensuring compliance with Medicaid and other benefits.

Qualifications

• Experience in healthcare, specifically accounts receivable and Medicaid.
• 2+ years in long-term care business office.
• Experience providing financial counseling for residents and families.

Responsibilities

• Prepare deposits daily.
• Maintain, balance and input census.
• Process trust fund requests and maintain trust accounts.
• Review accounts and aging and report inconsistencies.
• Lead the collection process for past due accounts.
• Verify financial benefits – HIQA, Medicare, and Insurance.
• Stay current with state and federal LTC regulations.

Skills

Accounts Receivable

Medicaid

Financial counseling

Job description

Description

We are seeking a reliable and detail-oriented Business Office Manager (BOM) to support the daily administrative and financial operations of our skilled nursing facility. In this role, the BOM will help ensure accurate billing, efficient office processes, and a well-organized environment that supports residents, staff, and visitors.

The Symphony difference is in the way we treat people, and we treat everyone (from guests to visitors to employees) like family. When you join the Symphony team, you’ll not only be caring for others, but become part of a compassionate family who cares for you too. At Symphony, we are caring, family-centered, authentic, knowledgeable, loving, and so much more. Come join the family!

Title: Business Office Manager
Location: Symphony Care Network
Shift: Full-Time Day Shift

The Business Office Manager (BOM) will:

• Prepare Deposits Daily
• Maintain, balance and input census
• Process trust fund requests and maintain trust accounts
• Review accounts and aging on an ongoing basis and report inconsistencies
• Lead the collection process for past due accounts
• Verification of Financial Benefits – HIQA, Medicare, and Insurance
• Keep current with all State and Federal Regulations/Laws as it related to LTC Facilities.

Business Office Manager (BOM) Requirements:

• Experience in Healthcare, specifically in Accounts Receivable and Medicaid.
• 2 + years long-term care business office experience
• Experience in providing financial counseling for residents and families