Business Office Manager

Five Star Senior Living; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading senior living facility in Knoxville is seeking a Business Office Manager to oversee administrative tasks, including billing, HR, and accounts management. The ideal candidate will possess strong analytical and organizational skills, along with a high school diploma and relevant experience in bookkeeping. This role plays a vital part in ensuring efficient operations within the community's business office, contributing to maximizing cash flow and maintaining accurate resident accounts.

Qualifications

• 1 to 3 years bookkeeping and administrative experience required.
• Working knowledge of financial statements and automated financial software.
• Ability to maintain confidentiality and apply professional standards.

Responsibilities

• Manage day-to-day administrative tasks including billing and HR.
• Maintain the Human Resources/Payroll and accounting system.
• Assist with resident move ins and maintain confidentiality.

Skills

Organizational skills

Analytical skills

Communication skills

Interpersonal skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Opportunity

We are actively looking to add a Business Office Manager (BOM) to our team. As the BOM, you will manage the day-to-day administrative tasks such as all facility billing, accounts receivable, and collection activities and supervision of billing and collections personnel. You will also manage accounts payable, payroll and HR functions of the facility.

What You’ll Do

Daily Responsibilities

• Organize overall functions and controls within the community business office.
• Maximize cash flow through efficient billing and collection processes.
• Perform office support duties required by Executive Director.
• Maintain the Human Resources/Payroll and accounting system.
• Manage accounts payable, accounts receivable, petty cash, resident funds, and cash receipts.
• Assist with resident move ins and tours.
• Maintain confidentiality and privacy of all data, including resident, team member, and operations data.
• Interact with home office billing team and payers to define billing requirements and ensure prompt payment of claims.

What You’ll Bring

Experience & Education

• High School diploma or general education degree (GED).
• Requires 1 to 3 years bookkeeping and administrative experience and working knowledge of financial statements and automated financial software.
• Strong organizational and analytical skills; oral and written communication skills.
• Strong interpersonal skills.
• Ability to apply professional standards of practice in job situations.
• Knowledge of accounting procedures to maintain petty cash, resident fund, payroll, accounts payables and receivables.
• Must type 40-50 wpm and be proficient in the use of a personal computer, word processor and related Microsoft Office software product suite.