Business Office Manager

Lunar Healthcare; Hawk Ridge (MD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision & dental insurance

401k

Job summary

Copper Ridge Nursing and Assisted Living Center is seeking an energetic Business Office Manager to oversee the revenue cycle in our skilled nursing facility. The BOM will lead billing, collections, and related documentation while coordinating with other departments.

The ideal candidate is organized, reliable, and able to communicate clearly with residents, families, and payers. Experience with Medicaid/Medi-Cal reimbursement and payer sources is preferred.

Qualifications

• Strong communication and assertiveness with residents and families.
• Knowledge of LTC/Skilled Nursing payers and eligibility.
• Understanding of Medicaid/Medicare reimbursement and patient liability.

Responsibilities

• Maintain accurate daily census and payer source hierarchy.
• Oversee admission process and resident file documentation.
• Meet with residents/representatives to explain financial responsibilities.

Skills

Assertive communication

Medicaid/Medicare knowledge

Resident interaction

Basic math

Professionalism

Tools

Excel

Word

Job description

Business Office Manager (BOM)

Copper Ridge Nursing and Assisted Living Center is looking for someone energetic to fill Business Office Manager role in our skilled nursing facility. The business office manager is responsible for overseeing the entire revenue cycle of the facility. In addition, as a department head, the business office manager will have various assignments as they work in conjunction with other departments.

Our ideal candidate is organized, reliable, and committed to maintaining high standards. Working with our company, you can expect flexible shifts, PTO, overtime pay, and a competitive salary.

Duties may include, but not limited to:

• Maintain accurate daily census by achieving full understanding of resident payer sources and their hierarchy along with state and federal regulations that pertain to census entry.
• Possess a full understanding of the admission process along with documentation requirements necessary to complete a resident file.
• Meet with resident and/or representative on all admissions to ensure they understand their financial responsibility to the Community.
• Possess a full understanding of the Medicaid eligibility requirements and proactively identify and assist residents with the application process. Work with Medicaid Caseworkers to address denials and appeal where necessary.
• Maintain collection goals by ensuring prepayment of all private pay accounts. Follow collection procedures which includes collection calls, mailing statements, and collection letters. Identify accounts that require escalation to small claims, estate, or collection attorney.
• Work with field support staff to determine and prepare documents for uncollectible accounts.
• Process daily deposits and apply funds accurately to resident accounts.
• Process and maintain resident trust activity according to policy, state, and federal regulations.
• Process consolidated billing as received to ensure timely recording of the expense.

Requirements:

• The ability to be assertive with strong communication skills
• Knowledge of LTC/Skilled Nursing Home payers and eligibility
• Understanding of Medicaid and Medicare reimbursement and patient liability
• The ability to deal tactfully and professionally with residents and families
• Proficiency in PC/Excel/Word along with basic math abilities.

Preferred Skills:

Business office managerexperience in a long-term care setting preferred, but not required.

Benefits:

• health
• life
• vision, and dental insurance
• 401k.

We are an Equal Opportunity Employer and promote a drug-free workplace