Business Office Manager

Copper Ridge Nursing & Assisted Living Center; Hawk Ridge (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision insurance

Dental insurance

401k

Job summary

Copper Ridge Nursing and Assisted Living Center is seeking an energetic Business Office Manager to lead the revenue cycle in our skilled nursing facility. The role requires coordinating with other departments and ensuring accurate census entries, admissions processes, and financial responsibilities for residents.

The ideal candidate is organized, reliable, and possesses strong communication and math skills, with experience in payers and eligibility for LTC, Medicaid, and Medicare reimbursement.

Qualifications

• The ability to be assertive with strong communication skills.
• Knowledge of LTC/Skilled Nursing Home payers and eligibility.
• Understanding of Medicaid and Medicare reimbursement and patient liability.
• Ability to deal tactfully and professionally with residents and families.
• Proficiency in PC/Excel/Word along with basic math abilities.

Responsibilities

• Oversee the facility's revenue cycle as a department head.
• Maintain accurate census and resident payer source hierarchies.
• Understand admission documentation and resident file requirements.
• Assist residents with Medicaid/Medicare applications and denials.
• Manage collections, prepayments, and escalation procedures.
• Process daily deposits and resident trust activity.

Skills

Communication skills

Assertiveness

Tools

Excel

Word

Job description

Business Office Manager (BOM)

Copper Ridge Nursing and Assisted Living Center is looking for someone energetic to fill Business Office Manager role in our skilled nursing facility. The business office manager is responsible for overseeing the entire revenue cycle of the facility. In addition, as a department head, the business office manager will have various assignments as they work in conjunction with other departments.

Our ideal candidate is organized, reliable, and committed to maintaining high standards. Working with our company, you can expect flexible shifts, PTO, overtime pay, and a competitive salary.

Duties may include, but not limited to:

• Maintain accurate daily census by achieving full understanding of resident payer sources and their hierarchy along with state and federal regulations that pertain to census entry.
• Possess a full understanding of the admission process along with documentation requirements necessary to complete a resident file.
• Meet with resident and/or representative on all admissions to ensure they understand their financial responsibility to the Community.
• Possess a full understanding of the Medicaid eligibility requirements and proactively identify and assist residents with the application process. Work with Medicaid Caseworkers to address denials and appeal where necessary.
• Maintain collection goals by ensuring prepayment of all private pay accounts. Follow collection procedures which includes collection calls, mailing statements, and collection letters. Identify accounts that require escalation to small claims, estate, or collection attorney.
• Work with field support staff to determine and prepare documents for uncollectible accounts.
• Process daily deposits and apply funds accurately to resident accounts.
• Process and maintain resident trust activity according to policy, state, and federal regulations.
• Process consolidated billing as received to ensure timely recording of the expense.

Requirements:

• The ability to be assertive with strong communication skills
• Knowledge of LTC/Skilled Nursing Home payers and eligibility
• Understanding of Medicaid and Medicare reimbursement and patient liability
• The ability to deal tactfully and professionally with residents and families
• Proficiency in PC/Excel/Word along with basic math abilities.

Preferred Skills:

Business office managerexperience in a long-term care setting preferred, but not required.

Benefits:

• health
• life
• vision, and dental insurance
• 401k.

We are an Equal Opportunity Employer and promote a drug-free workplace