Business Office Manager

Pennant Group; Franklin (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Riverview Village Senior Living (Menomonee Falls, WI) and Brenwood Park Assisted Living (Franklin, WI) are seeking an experienced Business Office Manager to lead payroll, billing, HR and office operations across two communities. You will partner with executive directors and leaders to ensure smooth financial and administrative processes.

The role requires strong organizational and leadership skills to supervise the office team, manage resident and employee records, and continuously improve

Qualifications

• Experience as a Business Office Manager in senior living or long-term care.
• Strong payroll, billing, HR, and office management skills.
• Ability to oversee two communities and multiple priorities.

Responsibilities

• Payroll, billing, accounts payable, and resident financials
• Recruitment, onboarding, and employee file management
• HR administration and compliance
• Resident and employee record management
• Business office operations and process improvement
• Partnership with Executive Directors and department leaders
• Supervision and development of office team members

Skills

Payroll

Billing

HR

Office management

Job description

Riverview Village Senior Living (Menomonee Falls, WI) and
Brenwood Park Assisted Living (Franklin, WI) are looking for an experienced Business Office Manager! We need a leader who can drive operations, support employees, partner with leadership, and create exceptional experiences for residents and families across two communities.

If you’re the person who keeps payroll accurate, billing on track, files organized, positions filled, and operations running smoothly, we want to talk to you.

What You’ll Own

• Payroll, billing, accounts payable, and resident financials
• Recruitment, onboarding, and employee file management
• HR administration and compliance
• Resident and employee record management
• Business office operations and process improvement
• Partnership with Executive Directors and department leaders
• Supervision and development of office team members

What We’re Looking For

• Previous Business Office Manager or similar experience in Senior Living, Assisted Living, Skilled Nursing, or Long-Term Care
• Strong payroll, billing, HR, and office management experience
• Ability to support multiple priorities and two communities
• Exceptional organization, communication, and leadership skills

Required Certifications

Current CBRF Certifications:

• Standard Precautions
• First Aid & Choking
• Fire Safety
• Medication Administration certification (preferred)

Why Join Us?

This role offers a unique opportunity to support two growing senior living communities while serving as a key member of the leadership team. You’ll have a direct impact on residents, employees, and overall community success every day.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.