Business Office Manager

Brenwood Park Assisted Living; Franklin (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Pennant Group is seeking an experienced Business Office Manager to lead operations for two Wisconsin communities—Riverview Village (Menomonee Falls) and Brenwood Park (Franklin). You will drive payroll, billing, HR administration, and office functions, while partnering with executive leaders to ensure top-notch resident and family experiences.

The role requires strong organizational and leadership skills to manage multiple priorities across two sites and maintain accurate filings, documents, and

Qualifications

• Experience as Business Office Manager or similar in senior living, assisted living, skilled nursing, or long-term care.
• Strong payroll, billing, HR, and office management experience.
• Ability to support multiple priorities across two communities.
• Exceptional organization, communication, and leadership skills.
• Current CBRF Certifications: Standard Precautions First Aid & Choking Fire Safety Medication Administration (preferred)

Responsibilities

• Oversee payroll, billing, accounts payable and resident financials.
• Manage recruitment, onboarding and employee file management.
• Administer HR compliance and records.
• Handle resident and employee record management.
• Run business office operations and drive process improvements.
• Partner with Executive Directors and department leaders.
• Supervise and develop office team members.

Skills

Payroll & billing

HR administration

Office management

Recruitment & onboarding

Leadership

Job description

Riverview Village Senior Living (Menomonee Falls, WI) and Brenwood Park Assisted Living (Franklin, WI) are looking for an experienced Business Office Manager! We need a leader who can drive operations, support employees, partner with leadership, and create exceptional experiences for residents and families across two communities. If you're the person who keeps payroll accurate, billing on track, files organized, positions filled, and operations running smoothly, we want to talk to you.

What You'll Own

• Payroll, billing, accounts payable, and resident financials
• Recruitment, onboarding, and employee file management
• HR administration and compliance
• Resident and employee record management
• Business office operations and process improvement
• Partnership with Executive Directors and department leaders
• Supervision and development of office team members

What We're Looking For

• Previous Business Office Manager or similar experience in Senior Living, Assisted Living, Skilled Nursing, or Long-Term Care
• Strong payroll, billing, HR, and office management experience
• Ability to support multiple priorities and two communities
• Exceptional organization, communication, and leadership skills
• Required Certifications Current CBRF Certifications: Standard Precautions First Aid & Choking Fire Safety Medication Administration certification (preferred)

Why Join Us? This role offers a unique opportunity to support two growing senior living communities while serving as a key member of the leadership team. You'll have a direct impact on residents, employees, and overall community success every day.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. PSL is the most progressive company in the exploding healthcare services field today. Dedicated to restoring public confidence in the healthcare industry, PSL has assembled a team of highly competent, dedicated and caring individuals who are creating a new standard of excellence for healthcare providers everywhere. PSL currently serves over 50 long-term care, facilities in six Western states. These facilities have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual facilities. As an organization, we are deeply committed to our mission of providing life-changing service to our residents, employees and the communities we serve.