Business Office Manager

George Mason University; Fairfax (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

George Mason University is seeking a Business Office Manager in Intercollegiate Athletics to oversee day-to-day financial operations, travel coordination, and compliance with NCAA rules. This on-site role reports to the department and ensures accurate processing of reimbursements, purchases, and reporting across 22 programs.

The ideal candidate has a Bachelor’s degree and several years of administrative and financial experience in higher education, with strong organizational and communication

Qualifications

• Bachelor's degree or the equivalent combination of education and experience.
• Demonstrated customer-service oriented administrative office experience.
• Experience with prioritization and management of high-volume financial transactions.
• Proficiency with Microsoft Office, Banner Self Service, eVA and Banner systems.
• Strong written and oral communication, organization, and problem-solving skills.

Responsibilities

• Oversees reconciliations, compliance, and office administration for the department.
• Manages travel pre-approvals and advance funding for coaching staff and student-athletes.
• Processes reimbursements, cash advances, and expenditures via Mason Finance Gateway and related systems.
• Tracks ticket sales data and maintains accurate records in Banner.
• Prepares and files internal and external business office documentation with vendors and external offices.
• Maintains P-Card reconciliations and supports 22 sports programs.

Skills

Customer-service oriented

Time management

Communication skills

Problem solving

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Banner Self Service

eVA

Internet Native Banner

Job description

Business Office Manager

10004741

Department: Intercollegiate Athletics

Job Category: Classified Staff

Job Type: Full-Time

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Salary commensurate with education and experience

Background Check: Yes

George Mason Athletics unites communities by developing champions with a mission to inspire and transform lives through the power of sports. Mason Athletics serves 500 student-athletes in 22 NCAA Division I sports. We are a proud member of the Atlantic 10 Conference with over 20 Conference Championships, NCAA Championships in Women's Soccer and Men's Indoor Track, an NCAA Final Four appearance with Men's Basketball, and over 30 individual National Champions. We are student-focused, education-centered, and committed to providing transformational experiences for our student-athletes and staff. Our five priorities are Student-Athlete Experience, Competition, Resources, Storytelling & Engagement, and Championship Culture.

About the Position:

The Business Office Manager supports the Intercollegiate Athletics staff in day to day activities ensuring smooth operation of the department. Duties include but are not limited to the supervision of reconciliations, compliance, office administration, and individual and team travel. The Business Office Manager must be knowledgeable of and compliant with all National Collegiate Athletic Association rules and regulations.

Responsibilities:

• Oversees ARMS usage to submit requests in MFG for on and off-campus recruiting, monitors travel pre-approvals and advance funding requests for multiple assigned sports, assists with monitoring for all 22 programs;
• Manages submissions for travel, expenditure reimbursements and or cash advances utilizing Mason Finance Gateway system for all coaching staff, administrative staff and faculty and student athletes, including Foundation related activity, in a timely and accurate manner. Directs staff and coaches for compliance to the required finance operations;
• Collaborates with Anthony Travel agent to allocate and/or track Enterprise expenses for all athletic department staff across all 22 sports, especially incumbents' assigned sports. Responsible for the accountability of coaching staffs and administrative collaborators in collecting necessary and accurate materials for submitting finance information;
• Ticket Sales - Oversees the tracking of daily ticket sales receipts to reconcile to Banner, tracks deferred ticket sales to reconcile to Banner. Directly accountable for the accurate and timely updating of the ticket sale data;
• Responsible for the preparation, coordination, processing and filing of internal and external business office documentation with external offices and vendors for incumbents assigned sports;
• Manages PCard reconciliations for assigned sports, and monitors and assists with all 22 sports program reconciliations and tracks and processes all receipts;
• Performs official association assignments for officials and collects appropriate tax documentation for assigned sports. Collaboratively maintains the Officials Access Database and Officials Websites with the Assistant Director. Issues payment checks for each home game. Tracks EDIs payments to ICA bank account;
• Responsible for assisting Athletic Department Development Office in areas of: MFG, vouchers, Foundation Accounts Online;
• Acts as one of the liaisons between Athletics and outside vendors and the following GMU departments: Accounts Payable, General Accounting, Purchasing, Motor Pool, Facilities, Human Resources, Payroll, Travel Office, and Foundation; and
• Prepares monthly chargeback report for associate ADs and/or directors.

Business & Financial Services Transaction Processing and Diligence

• Performs P-Card (departmental credit cards) reconciliations utilizing the Mason Finance Gateway system for senior Leadership Team members;
• Manages and collaborates with coaching and administrative staff for season planning of meal and travel budgets and incidentals;
• Submits P-Card applications and maintenance forms for all department staff;
• Submits Banner and MicroStrategy access applications for all staff (except student access);
• Submits cash advances, travel and/or expenditure pre-approvals and reimbursements utilizing Mason Finance Gateway system for Senior Leadership Team;
• Supervises post-trip meal money submissions;
• Remains up to date on eVA procedures and rules. Processes eVA orders for department, as needed in and assists Assistant Director;
• Submits requisitions requests utilizing eVa online purchasing system for all procurements needs for Senior Leadership Team;
• Remains familiar with accounts payable procedures and rules. Processes invoice payments with accounts payable through email approvals;
• Submits travel and/or expenditure reimbursements utilizing Mason Finance Gateway system for Senior Leadership Team for Foundation related activity;
• Submits Foundation vouchers for Senior Leadership Team for Foundation related activity;
• Manages tracking of Annual P-Card Holder training to ensure completion within the deadline, responsible for monitoring training compliance;
• Assists as needed to order and inventory all office supplies, printer cartridges & paper for the department; and
• Acts as liaison for Print & Mail department for department copy machines.

Policy and Procedure Documentation

• Responsible for collaborating with the Athletic Department to document, communicate with, and train administrative faculty and staff, and coaches to ensure compliance in budget, financial, and business procedures and processes as needed;
• Serves as a Department resource on financial policies and procedures; and
• Periodically communicates with and trains staff on financial and business procedures and processes including P-Card procedures and budget.

Performs other related duties as assigned by departmental leadership

Required Qualifications:

• Bachelor's degree, or the equivalent combination of education and experience;
• Typically, 3 - 4 years of business office and transaction processing experience;
• Demonstrated customer-service oriented administrative office experience;
• Demonstrated experience with prioritization and management of high-volume financial transactions;
• Demonstrated knowledge of technology / ability to quickly learn: Email, Microsoft Office, Windows environment, Banner Self Service, Internet Native Banner, eVA, Bank of America Works (credit card allocation);
• Demonstrated skill in general administrative office management; organization; written and oral communication; problem-solving; and, providing internal and external customer service; and
• Demonstrated ability to work with a diverse population; work with regular interruptions; meet deadlines; respond quickly and proficiently to new projects assigned; maintain confidentiality; and, organize and prioritize tasks.

Preferred Qualifications:

• Bachelor's degree in related field;
• Demonstrated experience working in a fast-paced higher education and/or NCAA Intercollegiate Athletics office;
• Experience in working through systems such as; Chrome River (MFG), BOA Works, eVA, Banner, Microsoft 365, and Windows;
• Working general knowledge of NCAA rules, and/or experience with Athletics; and
• Accurate understanding of all applicable Commonwealth, University and NCAA regulations regarding transaction processing.

Posting Open Date: November 5, 2026

Open Until Filled: Yes