Business Office Manager

Brookdale Senior Living in; Durham (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading senior living community in Durham is seeking a Business Office Manager to oversee operations and ensure high-quality care for residents. This role involves managing billing and payroll processes, leading a team, and supporting an inclusive culture. Ideal candidates will have a relevant degree and experience in a managerial role.

Qualifications

• Minimum of three years of related experience and/or training.
• Previous managerial and office setting experience preferred.

Responsibilities

• Ensuring effective communication with associates, residents, families, vendors, and visitors.
• Overseeing billing processes to ensure timely collections.
• Managing payroll processes for accurate payment to associates.

Skills

Leadership

Onboarding

Talent Acquisition

Accounts Payable

Accounts Receivable

Knowledge of Labor Laws

Education

Associate's degree

Job description

Business Office Manager (Finance)

Leader primarily responsible for the business office operations of the community. Responsible for attracting, engaging, developing, and retaining community associates to provide high-quality care and personalized services to residents, while minimizing the use of premium labor in conjunction with the HR department in a CCRC. Supports the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements.

Key responsibilities include:

1. Ensuring effective communication with associates, residents, families, vendors, and visitors.
2. Overseeing billing processes to ensure residents are properly billed and receivables are collected timely.
3. Managing payroll processes to ensure accurate payment to associates.
4. Ensuring vendor invoices are billed appropriately and processed for payment promptly.
5. Supporting an inclusive community culture.

Qualifications include:

1. An Associate's degree (A.A.) or equivalent from a two-year college or technical school; additional years of experience may substitute for education.
2. Minimum of three years of related experience and/or training, with previous managerial and office setting experience preferred.
3. Experience with leadership, onboarding new hires, talent acquisition, accounts payable (AP), accounts receivable (AR), credentialing verification, and knowledge of labor laws.
4. Ability to directly supervise other departments if required.

Brookdale is an equal opportunity employer and a drug-free workplace.