Business Office Manager - Brookdale Durham

Brookdale; Durham (NC); On-site; USD 40,000 - 75,000; Full time

Job summary

An established industry player in senior living seeks a dynamic Office Manager to lead operations and enhance community culture. This role offers a chance to attract and develop talent while ensuring compliance with operational standards. You'll manage billing, payroll, and vendor relationships, all while promoting an inclusive environment. With opportunities for career growth and comprehensive benefits, this position is perfect for those looking to make a meaningful impact in a supportive workplace. Join a team committed to making lives better, including your own!

Benefits

Paid Time Off

Paid Holidays

Company-provided Life Insurance

Adoption Benefit

Disability Insurance (Short and Long Term)

Flexible Spending Accounts

Health Savings Account

Tuition Reimbursement

Qualifications

• At least three years of related experience, managerial experience preferred.
• Minimum education: Associate's degree or equivalent; additional experience can substitute education.

Responsibilities

• Lead the business office operations of the community.
• Manage billing and receivables efficiently.
• Oversee payroll accuracy.

Skills

Leadership

Onboarding New Hires

Talent Acquisition

Accounts Payable (AP)

Accounts Receivable (AR)

Credentialing Verification

Labor Laws

Education

Associate's Degree or Equivalent

Job description

Overview

Senior Living Community Office Manager

Must Have Experience: Leadership, Onboarding New Hires, Talent Acquisition, Accounts Payable (AP), Accounts Receivable (AR), Credentialing Verification, Labor Laws

Recognition: Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Ensures effective communication with associates, residents, families, vendors, and visitors to the community.

Ensures residents are properly billed and leads the collection of receivables.

Oversees payroll to ensure accurate payments to associates.

Ensures vendor invoices are billed and paid appropriately and timely.

Supports an inclusive community culture.

Make Lives Better Including Your Own

If you want to work in an environment where you can become your best self, join us! We offer opportunities for career growth through professional development, health and wellness programs, and comprehensive benefits including health insurance, life insurance, and retirement plans.

Full-Time Benefits Eligibility

• Paid Time Off
• Paid Holidays
• Company-provided Life Insurance
• Adoption Benefit
• Disability Insurance (Short and Long Term)
• Flexible Spending Accounts
• Health Savings Account
• Optional Life and Dependent Life Insurance
• Voluntary Benefits (Accident, Critical Illness, Hospital Indemnity, Legal Plans)
• Tuition Reimbursement

Pay is commensurate with experience and skills. The role is eligible for team-based bonuses. Temporary associates are not benefits-eligible but may participate in the 401(k) plan.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. We support associates' journey to U.S. citizenship by offering to advance naturalization fees up to $725 for qualified employees with at least one year of service.

The application window is expected to close within 30 days of posting.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain staff to provide high-quality care and services, minimizing reliance on premium labor in collaboration with HR.
• Support the Executive Director in driving growth and ensuring compliance with operational and regulatory standards.
• Maintain effective communication with all community stakeholders.
• Manage billing and receivables efficiently.
• Oversee payroll accuracy.
• Ensure timely processing of vendor invoices.
• Promote an inclusive community culture.
• Minimum education: Associate's degree or equivalent; additional experience can substitute education. At least three years of related experience, managerial experience preferred.

May supervise another department directly.

Brookdale is an equal opportunity employer and maintains a drug-free workplace.