Business Office Manager

Trustwell Living, LLC; Clyde (OH); On-site; USD 40,000 - 64,000; Full time

Job summary

Trustwell Living, LLC is seeking an organized Office Manager to oversee administrative operations for a community-based setting in Clyde, OH.

The role requires handling AR, billing, AP, and payroll, plus coordinating with managers on recruitment, orientation, and benefits enrollment. Strong communication and confidentiality are essential, with ability to lift up to 50 lbs and stand for long periods.

Qualifications

• Office management experience including AR, Billing, AP, Payroll functions.
• Strong computer and organizational skills; neat, accurate, dependable.
• Excellent verbal and written communication; clear English speaking and writing.
• Self-motivated; able to work independently without supervision.
• Professional interaction with residents, the public, and co-workers; teamwork.
• Willingness to cross-train with other positions and maintain confidentiality.
• CPR/First Aid certified or able to become certified within 90 days.

Responsibilities

• Manage ordering, receiving, stocking, and distribution of Community supplies.
• Oversee Accounts Receivable, Billing, and Accounts Payable; payroll processing.
• Support department managers with recruitment of new employees.
• Complete new employee orientation; ensure health benefits enrollment when chosen.
• Coordinate EP scheduling and lead center information; conduct marketing tours.

Skills

Computer skills

Organizational skills

Communication

English proficiency

Education

High school diploma or GED

Some college or business training

Job description

• Manage the ordering, receiving, stocking, and distribution of Community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable. General Accounting, and Payroll for processing. .
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including but limited to pre-hiring criminal history, registry, and reference checks. Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
• Coordinate with community management team EP scheduling and follow-up.
• Conduct marketing tours and collect initial inquiry information when requested. Assists with Lead Center input.
• May supervise assigned EP’s.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, Fed-EX, UPS packages and written correspondence distribution, and if required, follow up.
• Performs other duties as assigned.

Position Responsibilities

• Manage the ordering, receiving, stocking, and distribution of Community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable. General Accounting, and Payroll for processing. .
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including but limited to pre-hiring criminal history, registry, and reference checks. Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
• Coordinate with community management team EP scheduling and follow-up.
• Conduct marketing tours and collect initial inquiry information when requested. Assists with Lead Center input.
• May supervise assigned EP’s.
• Communication responsibilities include telephone, fax, visitor, and management of USPS, Fed-EX, UPS packages and written correspondence distribution, and if required, follow up.
• Performs other duties as assigned.

Employment Requirements

• Possession of strong computer and organizational skills. It is neat, accurate, dependable, and keeps work/space clean.
• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills-adequate and clear English speaking and writing ability.
• Displays mature behavior and attitude in speech and action.
• Is self-motivated and can perform all job duties independently without supervision.
• Demonstrate ability to self-identify areas needing additional training and request same.
• Interacts in a professional manner with residents, the public, and co-workers. Works cooperatively in partnership with management. Displays willingness to assist co-workers when the situation requires.
• Willingness to cross-train with other community positions.
• Ability to maintain strict resident and operational confidentiality.
• Displays cleanliness, good grooming, and personal appearance and follows dress requirements consistently.
• Maintains an acceptable attendance record.
• Ability/willingness to follow all policies and procedures.
• Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly.
• Ability to spend long periods on feet and to ambulate quickly.
• Is free of non-treated communicable diseases.
• CPR/First Aid Certified or able to become certified within the first 90 days of employment.

Training And Experience

One or more years of office management experience including AR, Billing, AP, Payroll functions, and computer skills or equivalent combination of education and experience. Supervision and management of personnel preferred.

Education

Possession of a high school diploma or equivalent (GED). Some college or business training is preferred.