Business Office Manager

The Alden Network; Cicero (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Business Office Manager to lead operations in a dynamic environment. This role offers the opportunity to manage human resources processes and oversee patient financial services while ensuring compliance with regulations. The ideal candidate will possess strong communication skills and a background in business management or human resources. Join a supportive team that values your contributions and offers a comprehensive benefits package, including health insurance and retirement plans. If you're ready to make a difference in the lives of residents and staff, this position is perfect for you.

Benefits

Paid Holidays

Sick Time

Retirement/Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Qualifications

• 1+ years of experience in a related field is required.
• Bachelor's degree preferred, or relevant coursework.

Responsibilities

• Manage HR processes including recruitment and onboarding.
• Oversee resident financial services and billing.

Skills

Human Resources Management

Microsoft Office Proficiency

Effective Communication

Confidentiality Handling

Education

Bachelor’s Degree in Human Resources or Business Management

Coursework in Communication or Administration

Tools

Office Equipment

Job description

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Job Description

The Business Office Manager is responsible for planning, organizing, developing, and operating the Business Office in accordance with current Federal, State, and local regulations, standards, guidelines, and facility policies. This role includes managing human resources systems such as onboarding, payroll, staff scheduling, benefits, and workers' compensation, as well as overseeing reception operations and managing patient/resident financial services including trust fund management, accounts receivable, and collections.

Minimum Requirements

• At least 1 year of experience in a related field.
• Bachelor’s Degree preferred, or coursework in human resources, business management, communication, administration, or public relations.
• Proficiency in Microsoft Office and relevant software.
• Effective communication skills in English.
• Ability to work tactfully and effectively with residents, families, staff, and the public.
• Ability to handle confidential information professionally.
• Physical ability to perform job duties and cope with emotional and physical stress.
• Ability to operate office equipment and occasionally lift supplies.

Responsibilities

1. Manage human resources processes including recruitment, onboarding, staff files, performance reviews, and compliance with licensing and background checks.
2. Coordinate reception activities and ensure proper functioning of the reception area.
3. Manage resident financial services, including trust funds, billing, collections, and Medicaid applications.
4. Participate in QAPI programs and other administrative duties as assigned.

Benefits

• Paid Holidays, Sick Time, and Time Off
• Retirement/Pension Plan
• Health, Dental, Life, and Vision Insurance

Additional Details

• Employment type: Full-time
• Seniority level: Entry level
• Industry: Hospitals and Health Care