Business Office Manager

ALIYA Healthcare; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Critical Illness Insurance

Short-Term Disability Insurance

Accident Insurance

Hospital Indemnity Insurance

401(k) Retirement Savings Plan

On-Demand Pay Option

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

RYZE on the Avenue is seeking an experienced Business Office Manager to oversee accounts receivable, billing operations, and resident financial services within a skilled nursing facility. You will ensure financial processes are accurate, efficient, and delivered with professionalism to residents and families.

Responsibilities include managing AR across private pay, Medicaid, Medicare, and insurance billing, completing Public Aid applications promptly, and coordinating with Admissions and

Qualifications

• 2+ years of experience as a Business Office Manager or in a healthcare billing role.

Responsibilities

• Manage all accounts receivable functions, including private pay, Medicaid, Medicare, and insurance billing.
• Ensure Public Aid applications are completed within 7 days of admission in coordination with Admissions and families.
• Enroll residents in direct deposit through RFMS and maintain accurate daily status reporting.
• Conduct weekly collection calls and document all efforts in the PCC Collections Tab.
• Complete Medicaid Redetermination forms promptly upon receipt with all required supporting documentation.
• Reconcile trust accounts monthly and pay resident insurance premiums by the 5th of each month.
• Verify insurance coverage and eligibility for all residents upon admission and on an ongoing basis.
• Attend Medicare Meetings and maintain up-to-date knowledge of resident payer sources and coverage.
• Act as a liaison between the corporate office and families regarding billing-related questions.
• Complete daily census and deposits and submit credit card payments to the AR Specialist for posting.
• Perform other duties as assigned.

Skills

Accounts receivable

Medicaid billing

Medicare billing

Healthcare billing systems

Tools

PCC

RFMS

EHR systems

Job description

RYZE on the Avenue is seeking an experienced Business Office Manager to join its team. As Business Office Manager, you will oversee accounts receivable, billing operations, and resident financial services within a skilled nursing facility. Your work will ensure financial processes are handled accurately, efficiently, and with professionalism while providing excellent service to residents and their families.

Responsibilities:

• Manage all accounts receivable functions, including private pay, Medicaid, Medicare, and insurance billing
• Ensure Public Aid applications are completed within 7 days of admission in coordination with Admissions and families
• Enroll residents in direct deposit through RFMS and maintain accurate daily status reporting
• Conduct weekly collection calls and document all efforts in the PCC Collections Tab
• Complete Medicaid Redetermination forms promptly upon receipt with all required supporting documentation
• Reconcile trust accounts monthly and pay resident insurance premiums by the 5th of each month
• Verify insurance coverage and eligibility for all residents upon admission and on an ongoing basis
• Attend Medicare Meetings and maintain up-to-date knowledge of resident payer sources and coverage
• Act as a liaison between the corporate office and families regarding billing-related questions
• Complete daily census and deposits and submit credit card payments to the AR Specialist for posting
• Perform other duties as assigned

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program

Qualifications:

• 2+ years of experience as a Business Office Manager or in a healthcare billing role, preferably in a skilled nursing or long-term care setting
• Strong knowledge of Medicaid, Medicare, and private pay billing processes
• Experience with PCC, RFMS, or similar healthcare billing and EHR platforms preferred
• Familiarity with Public Aid applications, Medicaid Pending processes, and DHS procedures
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills with the ability to work collaboratively with residents, families, and facility leadership