Business Office Manager

American House Senior Living Communities; Chattanooga (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in senior living is seeking a Business Office Manager to enhance the lives of residents. This role is pivotal in ensuring operational excellence, compliance with regulations, and financial management. You will be an advocate for employees while managing essential office functions, including payroll and benefits coordination. Join a mission-driven team that values compassion and dedication to providing high-quality housing for seniors. This is a unique opportunity to make a significant impact in a supportive environment where your skills will be valued and appreciated.

Qualifications

• Manage compliance with policies and procedures for the Business Office.
• Handle workers' compensation claims and unemployment filings.
• Provide accurate financial information to residents and staff.

Responsibilities

• Oversee day-to-day operations of the Business Office.
• Prepare payroll, manage cash flow, and reconcile bank statements.
• Coordinate employee benefits enrollment and maintain office supplies.

Skills

Excellent communication skills

Compassion for older adults

Human Resources knowledge

Financial management

Compliance knowledge

Education

High School Diploma

Associate Degree in Business or Accounting

Tools

HR Connection portal

Payroll software

Financial management software

Job description

Business Office Manager Position Summary

The Business Office Manager plays an integral role in upholding American House’s mission to enrich the lives of those we serve. Primary responsibilities include, but are not limited to managing the day-to-day operations of the Business Office.

Qualifications and Required Experience for Business Office Manager:

• Ensure compliance with American House’s philosophy, hallmarks, and all written policies and procedures governing the operations of the Business Office.
• Ensure employee files are compliant with state licensing and regulations.
• Handle workers’ compensation claims.
• Act as a strategic partner to business leaders and an advocate for employees; serve as a consultant to management on Human Resources-related issues.
• Manage all aspects of Unemployment Agency (MESC) filings and responses, Workers’ Compensation cases, including coordination with Campus Administrators for effective case management.
• Complete court-ordered forms related to child support, healthcare coverage, and dental coverage.
• Complete routine criminal history requests, including FBI fingerprinting when necessary.
• Complete employment verifications, both written and verbal.
• Answer incoming telephone calls and perform secretarial functions.
• Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
• Maintain a file of all charge slips, debits, credits, etc., issued to each resident.
• Process and post charge slips to resident bills.
• Prepare and mail resident invoices and statements.
• Reconcile bank statements.
• Perform functions of computer/data processor.
• Prepare payroll and timesheets.
• Coordinate with employees to help them enroll in benefits through the HR Connection portal.
• Post accounts payable and maintain AIP invoices.
• Manage cash flow for operations, resident deposits, and payroll accounts to ensure sufficient balances for monthly obligations.
• Prepare for monthly P&L processes, post adjusting journal entries as needed, and review with the Executive Director and staff.
• Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
• Maintain office supply orders.

Primary Responsibilities for Business Office Manager:

• Excellent communication skills and compassion for older adults.
• Must possess a valid driver’s license.
• A High School Diploma is required; an Associate Degree in Business or Accounting is preferred.
• Ability to read, write, speak, and understand English.

Company Overview

American House Senior Living Communities

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for seniors at an affordable price for retirees and their families. This vision of excellence has endured for nearly 40 years and expanded to serve residents across multiple senior housing communities. Our mission is to enrich the lives of those we serve by providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing provider committed to sustainable excellence and stakeholder value, with an unparalleled dedication to passionate care delivered by compassionate people.