Business Office Insurance Clerk

franklingeneral; Hampton (IA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

IPERS

Health insurance

Dental insurance

Vision insurance

Term life insurance

Long-term disability

Paid time off

Wellness center membership

Competitive wages

Résumé du poste

Franklin General Hospital is seeking an Insurance Clerk to join the Business Office. This full-time role offers a daytime schedule with evenings, weekends, and holidays free, supporting billing and insurance claim investigations.

You will follow up unpaid claims, liaise with insurers, ensure accurate records, and use computer systems to manage activity, while delivering professional service to patients and staff.

Qualifications

• Strong computer skills.
• Attention to detail and accuracy.
• Professional telephone and communication skills.
• Able to work independently and as part of a team.
• Healthcare or insurance billing experience preferred.
• Positive attitude and willingness to learn.

Responsabilités

• Pursue and follow up on unpaid insurance claims.
• Communicate with insurance companies regarding claim status and reimbursements.
• Review accounts for accuracy and identify billing issues.
• Maintain accurate records and documentation.
• Utilize computer systems and software to manage claim activity.
• Collect insurance payments from patients.
• Provide professional telephone communication with insurance representatives and patients as needed.
• Assist with a variety of Business Office functions and special projects.
• Support team goals and departmental operations.

Connaissances

Computer skills

Attention to detail

Telephone communication

Team player

Organizational skills

Problem solving

Healthcare billing

Willingness to learn

Description du poste

Business Office Insurance Clerk

Position: Insurance Clerk
Employment Type: Full-Time (36 hours per week)
Location: Franklin General Hospital

About Us

At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.

We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.

Position Summary

Franklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free.

The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service.

Key Responsibilities

• Pursue and follow up on unpaid insurance claims
• Communicate with insurance companies regarding claim status and reimbursements
• Review accounts for accuracy and identify billing issues
• Maintain accurate records and documentation
• Utilize computer systems and software to manage claim activity
• Collecting insurance payments from patients
• Provide professional telephone communication with insurance representatives and patients as needed
• Assist with a variety of Business Office functions and special projects
• Support team goals and departmental operations

Qualifications

• Strong computer skills required
• Excellent attention to detail and accuracy
• Professional telephone and communication skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving abilitiesHealthcare or insurance billing experience preferred
• Positive attitude and willingness to learn

Why Join Us

• Friendly and supportive team environment
• Opportunity to learn and grow within the healthcare revenue cycle
• Meaningful work supporting patient care and hospital operations
• Professional development opportunities
• Comprehensive benefits package available for eligible employees

Schedule

• Full-Time: 36 hours per week
• Four 9 hour days. Ask about the hours worked. We can adjust slightly to accomodate your life w kids, etc.
• Daytime hours
• No evenings
• No weekends
• No holidays

Benefits We Offer:

• IPERS (Iowa Public Employer Retirement System)
• Health, Dental, and Vision Insurance
• Free Term Life Insurance & Free Long-Term Disability
• Generous Paid Time Off (sick, vacation, holiday)
• FREE single membership to the Franklin Wellness Center
• Competitive wages!