Executive Director

Era Living; Shoreline (WA); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Leadership bonus potential

Longevity bonuses

Medical/vision/prescription drug plan

Dental plan

Life and AD&D insurance

Long-Term Disability insurance

Flexible Spending Accounts

401(k) with company match

Progressive vacation starting at 15

Job summary

Era Living seeks an experienced Executive Director to lead Ida Culver House Broadview, Seattle, a premier retirement community with 300+ residents across independent living, assisted living and memory care. You will provide 24-hour leadership, guided by a strong governance team and a mission-driven culture.

You will drive resident satisfaction, occupancy, and financial performance while upholding Era Living’s values.

Qualifications

• 5 years' experience in Operations Management in retirement living, assisted living or related hospitality industries, required.
• Bachelor's degree in health-related, business, or gerontology preferred; equivalent combinations considered.
• Must meet Washington state certification requirements and pass background checks.
• Able to meet the requirements of the WAC outlined in 388-78A-2520.
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire.
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire.

Responsibilities

• Provide 24-hour leadership and direction for overall community operations.
• Develop and execute strategic plans to achieve resident satisfaction, employee engagement, financial performance, and compliance.
• Lead the community and promote Era Living’s mission, philosophy, and values.
• Build relationships with residents, families, and community stakeholders.
• Lead department directors and drive employee engagement and culture.
• Balance operational excellence with long-term strategic initiatives.
• Champion innovation and continuous improvement including technology implementations and capital improvements.
• Drive occupancy goals through sales leadership and exceptional customer service.
• Ensure quality of care and compliance with regulatory agencies.

Skills

Leadership

Operations management

Budgeting

Regulatory compliance

Team development

Occupancy management

Customer service

Communication

Education

Bachelor's degree in health-related, business, or gerontology

Equivalent combinations of education and 5-10 years of operations leadership experience

Tools

Word

Outlook

PowerPoint

Excel

Job description

$150,000 - $175,000 annually plus bonus potential | Award-Winning Retirement Community

Era Living is seeking an experienced Executive Director to lead Ida Culver House Broadview, one of Seattle’s premier retirement communities. A trusted neighborhood icon for more than 35 years, Ida Culver House Broadview is home to more than 300 residents across independent living, assisted living, and memory care. Supported by an Associate Executive Director, experienced department leaders, and a team of more than 200 employees, the Executive Director provides strategic and operational leadership for a vibrant, high-performing community known for exceptional resident satisfaction, strong employee engagement, and award-winning service. This is an opportunity for a seasoned leader in senior housing to lead an exceptional team dedicated to enriching the lives of older adults while shaping the future of one of Seattle’s most respected retirement communities.

Competitive Compensation and a Complete Benefits Package including:

• Leadership bonus potential
• Longevity bonuses
• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 15 days per year
• 8 paid holidays per year
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Employee discount programs
• Discounted ORCA commuter pass

Primary Responsibilities:

The Executive Director is a full-time role responsible for providing 24-hour leadership and direction for overall community operations, ensuring delivery of quality care and resident-centered services in accordance with company policies and governing regulations. This role establishes and executes strategic plans to achieve resident satisfaction, employee engagement, financial performance, and compliance goals. As the Executive Director, you will lead the community and promote Era Living’s mission, philosophy, and values in all internal and external interactions. This role includes:

• Building relationships with residents, families, and community stakeholders and ensuring high customer service standards are upheld.
• Leading and developing department directors.
• Driving employee engagement and organizational culture.
• Balancing operational excellence with long‑term strategic initiatives.
• Championing innovation and continuous improvement, including operational efficiencies, technology implementations, and capital improvements.
• Driving and sustaining occupancy goals through effective leadership of sales teams, exceptional customer service, and strategies that promote resident satisfaction and retention.
• Ensuring quality of care and compliance of programs and facilities with regulatory agencies (city, state and federal).

Knowledge, Skills, and Abilities:

• Demonstrated success leading large, complex operations through multiple department leaders, including responsibility for staffing, budgeting, regulatory compliance, and organizational performance.
• Track record of building strong teams and positive organizational culture. Experience leading teams of 100+ preferred
• A thorough understanding of business levers and ability to develop goals and strategies to meet goals, with a proven ability to execute
• Proven knowledge of personnel and business administration and public relations
• Experience overseeing independent living, assisted living, and/or memory care operations preferred
• Able to develop and maintain effective working relationships with all residents, employees, family members, senior management, and visitors
• Strong organizational skills and attention to detail; ability to meet strict deadlines and manage multiple projects
• Good judgment and problem-solving skills
• Sensitivity to the needs and concerns of older adults
• Ability to maintain resident and Era Living confidentiality
• Computer proficiency with confidence and efficiency using Word, Outlook, Powerpoint, and Excel
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required

Education and Experience:

• 5 years' experience in Operations Management in retirement living, assisted living or related hospitality industries, required.
• Bachelor's degree in health-related, business, or gerontology field preferred. Equivalent combinations of education and 5-10 years of operations leadership experience in retirement living, assisted living hospitality, or related industries will also be considered.
• Must have current certification as specified by state agency or ability to obtain certification within state agency guidelines:
• Able to meet the requirements of the WAC (Washington Administrative Code) outlined in 388-78A-2520
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire

About Era Living:

At Era Living and our eight retirement communities, our mission is to honor older adults by enhancing the quality of their lives. We are a diverse team of people from varied backgrounds, united by a passion for this mission. Every person in every job has the opportunity to make a positive impact on our residents’ lives. Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times. Ida Culver House Broadview was one of three communities in the country awarded the 2026 Caring Super Star, with Resident Recommended Designation by Caring.com.