Business Office Coordinator

Acadia Healthcare; El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short Term and Long Disability

401(k) retirement plan with company: 1

FSA and HSA

Employee Assistance Program

Tuition Reimbursement Program

Growth Opportunities

Paid time off

Job summary

Rio Vista Behavioral Health in Texas is seeking a full-time Business Office Coordinator / Collector / Biller to ensure accurate, timely documentation for insurance verification, billing, and collections.

The role includes auditing admission packets, verifying benefits, counseling patients on financial obligations, and processing documentation for assistance eligibility and payment arrangements.

Qualifications

• High school diploma or equivalent.
• Three or more years' experience in related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and patient demographics in the accounting system.
• Provide financial counseling to patients/guarantors and collect out-of-pocket amounts.
• Complete financial disclosure paperwork for assistance eligibility including income verification.
• Prepare adjustment forms for charity or administrative adjustments.
• Prepare promissory notes for payment arrangements.
• Update upfront collection, charity, and admin adjustment logs; review weekly with leadership.
• Gather data from systems, determine actions, and initiate timely steps to secure payment.

Skills

Insurance verification

Billing basics

Financial counseling

Education

High school diploma or equivalent

Three+ years experience in related field

Knowledge of Commercial Insurance and Medicare/Medicaid

Job description

Overview

Rio Vista Behavioral Health is seeking a full tim Business Office Coordinator / Collector / Biller

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

BENEFITS:

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

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