Business Office Coordinator

Acadia Healthcare; Valdosta (GA); On-site; USD 40,000 - 59,000; Full time

Job summary

Acadia Healthcare in Valdosta, GA seeks a healthcare billing professional to verify insurance, handle billing and collections, and document patient financial information accurately and timely.

Responsibilities include counseling patients on financial obligations, assisting with income verification, and managing charity/adjustment processes to support appropriate payments.

Qualifications

• High school diploma or equivalent is required.
• Three or more years' experience in related field required.
• Extensive knowledge of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits and patient demographics in the accounting system.
• Counsel patients and guarantors on financial obligations and collect out-of-pocket costs.
• Prepare financial disclosure paperwork for assistance requests, including income/expense verification.
• Complete adjustment forms for charity or administrative adjustments for approval.
• Prepare promissory notes for payment arrangements.
• Update daily collection, charity, and admin adjustment logs; review with leadership weekly.
• Interpret data from systems to take timely, strategic action to secure payment.

Skills

Insurance verification

Billing

Financial counseling

Patient communications

Education

High school diploma or equivalent

Job description

Purpose Statement

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Purpose Statement

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Essential Functions

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Licenses/Designations/Certifications

• Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.