Business Office Assistant

OrthoAtlanta; Woodstock (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

OrthoAtlanta in Woodstock, GA is seeking a friendly, detail-oriented Front Office Specialist to manage patient check-in/out, scheduling, insurance verification, and payments in a fast-paced orthopedic clinic.

You'll support clinical staff, maintain organized records, and balance cash daily while delivering compassionate patient service. A High school diploma and 2+ years in a medical office are required; Epic experience preferred.

Qualifications

• High school diploma or GED is required.
• At least 2+ years of experience in a medical office setting.
• Knowledge of Epic EHR is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Patient Check-In/Check-Out: greet patients, manage appointments, registration.
• Insurance & Payments: verify coverage, collect co-pays, post payments, prepare deposits.
• Chart Management: review charts for accuracy, prep for next-day services.
• Cash Handling: balance cashier reports, ensure daily reconciliation.
• Team Support: assist clinical staff and maintain a clean, organized front office.

Skills

Communication

Interpersonal skills

Organization

Time management

Multitasking

Professionalism

Discretion

Team support

Epic (preferred)

Education

High school diploma or GED

Tools

Epic EHR

Job description

Location: Woodstock, GA
Schedule: Full-time Hourly, On-site

About OrthoAtlanta

Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You'll Do

• Patient Check-In/Check-Out : Greet patients, manage appointments, and ensure accurate registration
• Insurance & Payments : Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports
• Chart Management : Review charts for accuracy and completeness, prepare for next-day services
• Cash Handling : Create and balance cashier reports, ensure accuracy in daily reconciliation
• Team Support : Assist clinical staff and help maintain a clean, organized, and professional front office
• Brings professionalism and empathy to every patient interaction
• Can multitask without missing the details
• Thrives in a team but works independently when needed
• Keeps calm and collected in a fast-paced medical office

What You’ll Need

• High school diploma or GED
• 2+ years of experience in a medical office setting
• Working knowledge of Epic (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail, professionalism, and discretion
• Ability to multitask and remain flexible throughout the day

Why OrthoAtlanta?

• Be part of a trusted and respected orthopedic practice
• Enjoy a supportive, patient-first team culture
• Opportunities to grow your career within a dynamic healthcare setting