Business Office Assistant

OrthoAtlanta; Fayetteville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoAtlanta in Fayetteville, GA is seeking a Business Office Assistant to greet patients, manage appointments, and ensure accurate registration in a busy orthopedic office.

You will handle insurance verification, payments, chart management, and daily reconciliations while supporting clinicians. This role requires 2+ years in a medical office, strong communication, organization, and discretion.

Qualifications

• 2+ years of experience in a medical office setting.
• Working knowledge of Epic (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Greet patients, manage appointments, and ensure accurate registration.
• Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports.
• Review charts for accuracy and completeness, prepare for next-day services.
• Create and balance cashier reports, ensure accuracy in daily reconciliation.
• Assist clinical staff and help maintain a clean, organized front office.
• Brings professionalism and empathy to every patient interaction.
• Can multitask without missing the details in a fast-paced medical office.

Skills

Excellent communication

Organizational skills

Time management

Multitasking

Education

High school diploma or GED

Tools

Epic

Job description

About OrthoAtlanta

Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You’ll Do

As a Business Office Assistant at OrthoAtlanta, you’ll:

• Patient Check-In/Check-Out : Greet patients, manage appointments, and ensure accurate registration
• Insurance & Payments : Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports
• Chart Management : Review charts for accuracy and completeness, prepare for next-day services
• Cash Handling : Create and balance cashier reports, ensure accuracy in daily reconciliation
• Team Support : Assist clinical staff and help maintain a clean, organized, and professional front office
• Brings professionalism and empathy to every patient interaction
• Can multitask without missing the details
• Thrives in a team but works independently when needed
• Keeps calm and collected in a fast-paced medical office

What You’ll Need

• High school diploma or GED
• 2+ years of experience in a medical office settingWorking knowledge of Epic (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail, professionalism, and discretion
• Ability to multitask and remain flexible throughout the day

Why OrthoAtlanta?

• Be part of a trusted and respected orthopedic practice
• Enjoy a supportive, patient-first team culture
• Opportunities to grow your career within a dynamic healthcare setting