Business Office Assistant

Ahschool; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Job summary

American Heritage Schools is seeking a Business Office Assistant to support daily operations on-site at our Broward or Palm Beach campuses.

The role emphasizes friendly customer service, portal assistance for parents, tuition postings, deposits, and maintaining organized office workflows.

Qualifications

• High School diploma or equivalent required.
• Experience in a high-volume office setting preferred.
• Administrative assistant experience optional.

Responsibilities

• Provide friendly customer service by greeting customers and answering calls promptly.
• Reply to emails and voicemails; assist parents in using portals for grades, statements, payments, and re-enrollment.
• Educate parents on online payments and re-enrollment portals.

Skills

Excellent customer service

Excellent verbal and written沟通

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Office Assistant

American Heritage Schools is building a talent pipeline for future opportunities within the Business Office at both our Broward and Palm Beach campuses. While this is not an immediate opening, we invite interested candidates to submit their qualifications for upcoming positions. This is an in-person, on-site role.

Benefits Include:

• 100% free tuition for all employees’ eligible children *
• 50% discount for Summer Education for employees’ eligible children
• Free Summer Day Camp for employees’ eligible children while working over the summer.
• Free early care & after-care for employees’ eligible children while working
• Yearly bonuses
• 401K with partial employer match after a year of employment
• Health, Dental, and Vision insurance
• Supplemental Insurance plans
• Pet Insurance options
• Short-term & Long-term Disability options
• Life Insurance at no cost to the employee
• Affordable Company housing when available
• Free Continuing Education available

* This benefit is based on space availability and child acceptance to the school.

POSITION OVERVIEW

The Business Office Assistant provides administrative support to ensure the efficient operation of the office.

PRIMARY DUTIES & RESPONSIBILITIES

Provide friendly and exceptional customer service by greeting customers entering the Business Office and answering calls in a timely manner. Reply to all emails and voicemails. Assist parents in locating items on the portals (i.e. grades, statements, how to make payments, re-enrollment, etc.) Educate parents on navigating the portals (online payments and re-enrollment.)

Post daily tuition, food services & fee management payments to student accounts. Prepare bank deposits.

Create, share, maintain, and update spreadsheets/documents to assist in communications between business office staff and/or other offices. (ie. Re-enrollment communication lists, contracts/deposit received/missing, certificate of liability insurance, etc.)

Keep all paperwork, forms & handouts for parents up-to-date and organized. When time is available, assist all business office personnel to update or modify their forms.

Responsible for maintaining office supplies and submitting supply orders for office staff.

Responsible for maintaining the cleanliness and appearance of the Lobby area. Must keep forms and supplies up to date as well as keep the area sanitized.

SECONDARY DUTIES & RESPONSIBILITIES

Assist all Business Office staff with projects, filing and any other requested assistance as needed.

QUALIFICATIONS/EDUCATION/EXPERIENCE

• High School diploma or equivalent
• Experience in a high volume office setting
• Administrative assistant experience preferred but not required

SKILLS & ABILITIES

• Must have excellent customer service skills
• Excellent verbal and written communication skills
• Highly organized
• Attention to detail and accuracy
• Technologically savvy and ability to adapt to new software quickly
• Self-motivated
• Completes tasks independently
• Must be able to multitask
• Professional in all situations

WORK ENVIRONMENT

Office

PHYSICAL REQUIREMENTS

• Extended periods of time sitting
• Long periods of time on the computer
• Must be able to lift 15 pounds at times
• Stooping and/or kneeling

OTHER

• Seasonal Overtime may be required
• Flexibility to travel between Campuses
• Employee understands that other tasks or duties may be added or assigned from time to time, in the discretion of the administration. The School reserves the right to modify, change, or amend this job description at any time. This is not a contract of employment. If you are employed under a contract with the School, you should refer to your contract regarding specific terms outlined therein concerning the duration of your employment. This job description supplements your duties and responsibilities. This job description does not alter your “at-will” status.

AHS is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.