Business office Assistant

Beacon Brook Center for Health & Rehabilitation; Straitsville (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

Beacon Brook Center for Health & Rehabilitation is seeking an Accounts Receivable Specialist to manage Medicaid-related billing, redeterminations, and patient liability coordination. You will work closely with residents, families, and DSS to resolve discrepancies and ensure timely payments.

The role emphasizes regular reconciliations, clear communication, and process improvement within a collaborative team environment.

Qualifications

• 3+ years of experience in Connecticut Medicaid
• Knowledge Medicaid regulations in Long Term Care
• PointClickCare experience preferred
• Able to prioritize and organize tasks at hand to meet specific deadlines.
• Able to work with a diverse group of people.

Responsibilities

• Perform regular reconciliations of accounts, identify discrepancies, and collaborate with relevant departments to resolve issues promptly
• Interact with residents, families, and external partners to address billing inquiries and provide clear, empathetic explanations when needed
• Prepare and analyze accounts receivable reports, providing insights to support strategic decision-making
• Identify opportunities for process optimization and efficiency

Skills

Accounts receivable

Billing inquiries

Attention to detail

Customer communication

Tools

PointClickCare

Job description

A Great Place to Work

Beacon Brook Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location: 89 Wied Drive, Naugatuck, Connecticut 06770

What You'll Do:

The primary purpose of this position is to process all Medicaid Pending Applications through approval, QMB applications, process and track Redetermination. This position is also responsible for booking and collecting patient liability and working with responsible parties and DSS on all patient liability and eligibility date discrepancies.

Key Responsibilities:

• Perform regular reconciliations of accounts, identify discrepancies, and collaborate with relevant departments to resolve issues promptly
• Interact with residents, families, and external partners to address billing inquiries and provide clear, empathetic explanations when needed
• Prepare and analyze accounts receivable reports, providing insights to support strategic decision-making
• Identify opportunities for process optimization and efficiency

If you are passionate about ensuring our resources are optimized to provide the best care to our residents, in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as an Account Receivable Specialist

What We Offer

As an affiliate of National Health Care, our Beacon Brook family will enjoy:

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What You'll Bring:

Qualifications of an Accounts Receivable Specialist include:

• 3+ years of experience in Connecticut Medicaid
• Knowledge Medicaid regulations in Long Term Care
• PointClickCare experience preferred
• Able to prioritize and organize tasks at hand to meet specific deadlines.
• Able to work with a diverse group of people.

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values:Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.