Business Office Assistant

Everyage; High Point (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Everyage is seeking a Business Office Assistant in High Point, NC to support daily financial and administrative operations of our community. You will help ensure accurate billing, maintain financial records, and provide exceptional customer service to residents and families.

The role emphasizes accounts payable/receivable, census tracking, and compliance with policies and regulations. Strong Excel and data-entry skills are essential.

Qualifications

• High school diploma or equivalent required.
• Experience with accounts payable and accounts receivable and billing processes.
• Proficiency in Excel, Word, and Outlook.
• Strong organizational and data-entry skills.

Responsibilities

• Manage Accounts Payable and Accounts Receivable processes.
• Prepare financial, operational, and statistical reports as needed.
• Maintain organized financial records and resident accounts.
• Support billing for Medicare, Medicaid, private pay, and insurance.

Skills

Accounts Payable

Accounts Receivable

Microsoft Excel

Administrative skills

Organization skills

Time management

Attention to detail

Confidentiality

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Office Assistant

Business Office Providence Place, High Point, NC, US

Join Our Team and Help Keep Our Community Running Smoothly!

Are you a detail-oriented professional with a talent for numbers, organization, and customer service? Do you enjoy working in a fast-paced environment where your contributions make a real difference? If so, we'd love to meet you!

We are seeking a Business Office Assistant to support the daily financial and administrative operations of our community. This role is essential in ensuring accurate billing, maintaining financial records, supporting residents and families, and providing exceptional customer service.

What You'll Do

As our Business Office Assistant, you'll play an important role in the success of our community by:

• Manage Accounts Payable and Accounts Receivable processes.
• Process invoices, payments, deposits, and billing transactions accurately and on time.
• Prepare and submit Accounts Receivable data in a timely manner.
• Process Medicare, Medicaid, private pay, and insurance billings.
• Review monthly statements and coordinate distribution.
• Research and resolve resident billing questions and concerns.
• Investigate and resolve vendor billing discrepancies.
• Reconcile guest meal, tray, and ancillary service charges.
• Reconcile and balance accounts, bank records, and checkbooks.
• Maintain organized and accurate financial records and files.
• Maintain daily census records and track:
  • Admissions and move-ins
  • Discharges and move-outs
  • Room changes
  • Level of Care changes
  • Resident deaths
• Ensure all census changes are accurately reflected for proper billing.
• Receive and deposit resident Social Security checks when required.

Administrative Support

• Perform clerical duties including data entry, filing, correspondence, and record maintenance.
• Prepare financial, operational, and statistical reports as needed.
• Support the Business Office in maintaining compliance with company policies and regulatory requirements.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent.
• Experience with Accounts Payable and Accounts Receivable.
• Strong mathematical and clerical skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Excellent communication and customer service skills.

Preferred Qualifications

• Experience in healthcare, long-term care, assisted living, or skilled nursing environments.
• Knowledge of Medicare, Medicaid, insurance billing, and resident account management.
• Experience with census tracking and financial reporting systems.

Why Join Us?

Supportive and collaborative team environment

Opportunity to make a positive impact on residents and families

Stable, rewarding career in healthcare administration

Professional growth and development opportunities

Meaningful work that helps ensure exceptional resident care

If you're organized, dependable, and passionate about accuracy and service,