Business Office Assistant

Hemet Hills Post Acute in; Hemet (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Training and development

Career growth opportunities

Job summary

Hemet Hills Post Acute is seeking a diligent Business Office Assistant to join our team in Hemet, CA. This role supports resident accounts, admissions paperwork, insurance verification, billing, record management and general administrative duties in a fast-paced healthcare setting.

You will collaborate with Admissions, Nursing and Medical Records, providing excellent customer service to residents and families while maintaining HIPAA compliance and organized financial records.

Qualifications

• High school diploma or GED required.
• Experience in healthcare, skilled nursing, medical office, business office, or administrative support preferred.
• Knowledge of Medicare, Medicaid, and insurance processes is a plus.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience with PointClickCare (PCC) or other healthcare software systems preferred.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Assist with resident admission, transfer, and discharge paperwork.
• Provide administrative support to the Business Office Manager and facility leadership.
• Help maintain resident financial records and account documentation.
• Assist with insurance verification and authorization processes.
• Process and track resident trust account transactions as directed.
• Answer phones, greet visitors, and provide excellent customer service to residents and families.
• Maintain organized files and ensure accurate recordkeeping.
• Assist with accounts receivable follow-up and collection efforts.
• Support census reporting and administrative projects.
• Maintain confidentiality of resident and financial information in accordance with HIPAA regulations.
• Collaborate with Admissions, Nursing, Medical Records, and other departments to promote smooth facility operations.

Skills

Microsoft Office

Outlook

Word

Excel

Customer service

Communication

Organization

HIPAA compliance

Education

High school diploma or GED

Tools

PointClickCare (PCC)

Job description

Business Office Assistant (Administrative)

Hemet Hills Post Acute is looking for a motivated and detail-oriented Business Office Assistant to join our team! This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in providing exceptional administrative and customer service support.

Hemet Hills Post Acute

Full-Time | Hourly Position

Pay Range: $20.00 - $25.00 per Hour DOE

Position Summary

The Business Office Assistant supports the daily operations of the Business Office by assisting with resident accounts, admissions paperwork, insurance verification, billing support, record management, and general administrative duties. This position works closely with residents, families, facility leadership, and various departments to ensure efficient business office operations.

Essential Duties & Responsibilities

• Assist with resident admission, transfer, and discharge paperwork.
• Provide administrative support to the Business Office Manager and facility leadership.
• Help maintain resident financial records and account documentation.
• Assist with insurance verification and authorization processes.
• Process and track resident trust account transactions as directed.
• Answer phones, greet visitors, and provide excellent customer service to residents and families.
• Maintain organized files and ensure accurate recordkeeping.
• Assist with accounts receivable follow-up and collection efforts.
• Support census reporting and administrative projects.
• Maintain confidentiality of resident and financial information in accordance with HIPAA regulations.
• Collaborate with Admissions, Nursing, Medical Records, and other departments to promote smooth facility operations.

Qualifications

• High school diploma or GED required.
• Previous experience in a healthcare, skilled nursing, medical office, business office, or administrative support role preferred.
• Knowledge of Medicare, Medicaid, and insurance processes is a plus.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience with PointClickCare (PCC) or other healthcare software systems preferred.
• Ability to work independently while contributing to a collaborative team environment.

Why Join Hemet Hills Post Acute?

At Hemet Hills Post Acute, we are committed to providing exceptional care while creating an environment where employees can grow and thrive. We value teamwork, integrity, compassion, and excellence in everything we do.

Benefits May Include:

• Competitive pay: $20.00 - $25.00 per hour DOE
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan
• Ongoing training and professional development
• Career growth opportunities within a growing healthcare organization

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.