Business Office Assistant

OrthoAtlanta; Woodstock (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

OrthoAtlanta seeks a Business Office Assistant to manage patient check-in/check-out, insurance verification, and front-office duties in a busy orthopedic practice. You will handle payments, chart preparation, and daily reconciliations while supporting clinical staff and ensuring a professional, patient-first environment.

The role emphasizes multitasking, empathy, and strong organizational skills in a fast-paced medical office setting.

Qualifications

• Requires high school diploma or GED.
• 2+ years of experience in a medical office setting.
• Working knowledge of Epic (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Greet patients and manage front desk check-in/check-out.
• Verify insurance coverage, collect co-pays, post payments, and prepare daily deposits.
• Review charts for accuracy and prepare for next-day services.
• Create and balance cashier reports and ensure daily reconciliation.
• Assist clinical staff and maintain a clean, organized front office.

Skills

Excellent communication

Multitasking

Team collaboration

Detail oriented

Education

High school diploma or GED

Tools

Epic

Job description

What You'll Do

As a Business Office Assistant at OrthoAtlanta, you'll:

• Patient Check-In/Check-Out : Greet patients, manage appointments, and ensure accurate registration
• Insurance & Payments : Verify insurance coverage, collect co-pays, post payments, and prepare daily deposit reports
• Chart Management : Review charts for accuracy and completeness, prepare for next-day services
• Cash Handling : Create and balance cashier reports, ensure accuracy in daily reconciliation
• Team Support : Assist clinical staff and help maintain a clean, organized, and professional front office

A Great Fit If You...

• Brings professionalism and empathy to every patient interaction

• Can multitask without missing the details

• Thrives in a team but works independently when needed

• Keeps calm and collected in a fast-paced medical office

What You'll Need

• High school diploma or GED

• 2+ years of experience in a medical office setting

• Working knowledge of Epic (preferred)

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Attention to detail, professionalism, and discretion

• Ability to multitask and remain flexible throughout the day

Why OrthoAtlanta?

• Be part of a trusted and respected orthopedic practice

• Enjoy a supportive, patient-first team culture

• Opportunities to grow your career within a dynamic healthcare setting