Business Manager Therapy

Pendleton Manor, Inc.; Franklin (WV); On-site; USD 26,000 - 36,000; Full time

Job summary

Pendleton Manor, Inc. in Franklin, WV is seeking a Business Manager Therapy to oversee the administrative, financial, and operational workflow of outpatient therapy services.

The role includes managing patient inquiries, scheduling, AR/AP, insurance verification, and EHR/EMR documentation while ensuring HIPAA compliance and coordination with physicians and insurers.

Responsibilities

• Serve as the main point of contact for patient inquiries, feedback, or conflict resolution in a positive professional manner.
• Oversee patient admissions, scheduling, account maintenance, accounts receivable, accounts payable and insurance verification/authorizations and patient discharges.
• Explain financial responsibilities, co-pays, and payment plans to patients.
• Manage daily front-desk workflows, patient scheduling, and clinician calendar adjustments.
• Processes insurance claims, manages accounts receivable (AR), accounts payable and handles collections.
• Maintain accurate Electronic Health Record (EHR / EMR) systems and documentation.
• Coordinate communication with outside referral sources, physicians, and insurance networks.
• Track financial KPIs (Key Performance Indicators) and report status to CFO.
• Ensure strict compliance with HIPAA and patient privacy standards.
• Assists with preparation of annual budget and operates within that budget
• Assists and participates in the QA process ensuring quality performance, conformance with regulations, standards and laws, and customer satisfaction.
• Office Duties: Answer the phone, Filing, EFax, maintain clinic supplies, inventory and facility organization
• Plans and organizes work efficiently with and for department; exercises sound judgment and decision-making.
• Promotes cooperative working relationships within and between departments.
• Completes special projects and other duties as assigned.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Manager Therapy

Business Office Administrative Franklin, WV, US 1 Attachments

2 days ago Requisition ID: 1021

Salary Range: $19.00 To $26.00 Hourly

This position will be responsible for the oversight of the administrative, financial and operational workflow of the outpatient therapy services.

Examples of duties to be performed:

• Serve as the main point of contact for patient inquiries, feedback, or conflict resolution in a positive professional manner
• Oversee patient admissions, scheduling, account maintenance, accounts receivable, accounts payable and insurance verification/authorizations and patient discharges.
• Explain financial responsibilities, co-pays, and payment plans to patients.
• Manage daily front-desk workflows, patient scheduling, and clinician calendar adjustments.
• Processes insurance claims, manages accounts receivable (AR), accounts payable and handles collections.
• Maintain accurate Electronic Health Record (EHR / EMR) systems and documentation.
• Coordinate communication with outside referral sources, physicians, and insurance networks.
• Track financial KPIs (Key Performance Indicators) and report status to CFO.
• Ensure strict compliance with HIPAA and patient privacy standards.
• Assists with preparation of annual budget and operates within that budget
• Assists and participates in the QA process ensuring quality performance, conformance with regulations, standards and laws, and customer satisfaction.
• Office Duties: Answer the phone, Filing, EFax, maintain clinic supplies, inventory and facility organization
• Plans and organizes work efficiently with and for department; exercises sound judgment and decision-making.
• Promotes cooperative working relationships within and between departments.
• Completes special projects and other duties as assigned.

Required Work Schedule & Location: Monday through Friday – 7:45am to 4:15pm – Franklin, WV

Reports To: Chief Financial Officer

Basic Responsibilities:

The Office Manager ensures the clinic runs smoothly and efficiently so clinicians can focus on patient care. They bridge the gap between patients, clinical staff, physician offices, billing departments, and executive leadership. This position is responsible for and will be held accountable for complying with all related laws, regulations, company policies and procedures pertaining to his or her position and for fulfilling his or her obligations under the Manor’s Corporate Compliance Program.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.