Business Manager Lead Technical Program Manager

JP Morgan Chase; Wilmington (DE); On-site; USD 140,000 - 180,000; Full time

Job summary

JP Morgan Chase seeks a Business Manager/Lead Technical Program Manager in Core Platform Engineering to drive complex technology programs and align initiatives with business goals. You will lead resources, budgets, and high-performing teams while applying agile practices to coordinate across the firm.

The role reports into the Chief of Staff and involves strategic execution, stakeholder engagement, and risk management to ensure quality service delivery in a dynamic technology environment.

Qualifications

• 5+ years of experience in technical program management.
• Ability to adapt to a fluid business environment.
• Excellent communication and presentation skills.
• Strong project management with ability to influence and execute.
• Experience with agile methodologies and Jira.
• Proficiency in Excel and PowerPoint.

Responsibilities

• Support the Chief of Staff with communicating priorities and tracking progress.
• Create executive updates in clear, concise formats tailored to audience needs.
• Proactively identify obstacles and solve problems with cross-functional teams.
• Coordinate messaging for critical updates including town halls and executive reporting.
• Plan and execute senior-level meetings and end-to-end events with insights and analysis.
• Champion continuous improvement to reduce waste and increase productivity.
• Interact with diverse seniority levels and present information clearly to address issues proactively.

Skills

Technical PM

Communication

Leadership

Problem solving

Influence

Adaptive

Tools

Jira

Excel

PowerPoint

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Business Manager,Lead Technical Program Manager in Core Platform Engineering, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. This role will report into the Chief of Staff, to manage team business operations, finance operations, team communications, customer engagements and culture investments. If you would like to make significant impact on the operational excellence of a critical technology team, we would like to hear from you.

The Chief of Staff team for Chase Technology's Infrastructure & Production Management organization, we are seeking are a highly motivated person who can proactively engage a virtual, cross-organizational team, and who has strong interpersonal and communication skills such as influence management, negotiation, presentation, and analytical/problem solving. This role will involve elements of Strategic Execution, Business and Program Management.

Job responsibilities

• Support the Chief of Staff with communicating strategic priorities and tracking progress
• Create messaging and executive level updates that present information in a clear, concise, and consumable format depending on audience and need
• Proactively identify obstacles and effectively problem solve and collaborate to identify solutions
• Work across teams to enhance clear messaging for critical updates including but not limited to town halls and recurring executive reporting
• Assist with planning and execution of senior-level meetings, end-to-end planning of events, agendas, insights, and analysis to assist in strategic discussions ensuring successful outcomes
• Champion continuous improvement activities to reduce waste and increase productivity
• Actively interact with audiences of varying seniority levels, skilled in presenting information in a clear and meaningful way, and look for potential issues and address them proactively.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels with the ability to work independently and/or in a group
• Exceptional communication and presentation skills across multiple audiences at senior levels
• Strong project management skills, with demonstrated ability to influence and execute strategic plans
• Strong execution skills; self-directed with experience managing delivery across multiple workstreams and timelines
• Strong ability to help execute on solutions, challenge the status quo, and implement continuous improvement through collaborative, effective partnerships
• Interpersonal leadership and influencing skills – ability to lead projects, interact with colleagues at all levels, and prioritize issues
• Experience operating in an agile methodology and with agile tools, such as Jira
• Strong Excel and PowerPointSkills