Lead Technical Program Manager

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in Rochester, NY seeks a Lead Technical Program Manager to guide complex technology initiatives. You will drive delivery, manage resources and budgets, and lead high-performing teams across engineering, product, and business stakeholders. Strong analytic skills and stakeholder influence are essential for success.

The role emphasizes agile adoption, risk management, and delivering high-quality tech solutions aligned with business goals in a dynamic corporate environment.

Qualifications

• 5+ years of experience in technical program management leading complex IT projects.
• Advanced stakeholder management and cross-functional influence.
• Experience with vendor relations and on-demand access to shared apps and services.
• Proven ability to manage resources, budgets, and high-performing teams in agile settings.
• Strong analytical and problem-solving to break down objectives into tasks.

Responsibilities

• Develops and executes comprehensive project plans, including technical requirements, resources, and timelines to deliver on time.
• Identifies and mitigates risks, addressing roadblocks with contingency plans.
• Collaborates with cross-functional teams to define program scope, objectives and deliverables.
• Uses analytics to assess performance and drive data-driven optimizations.
• Champions agile methodologies and fosters a culture of continuous learning and innovation.

Skills

Technical program management

Stakeholder management

Vendor management

Resource budgeting

Agile methodologies

Tools

Microsoft Project

Visio

Power BI

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in JPMorgan Chase Corporate - Workplace Technology Enablement & Delivery, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. In this role you will leverage your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develops and executes comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identifies and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Proficiency with Microsoft Project, Visio, Power BI, or comparable analytics and visualization tools
• Experience leading technology programs in new-build or large-scale workplace expansion projects
• Excellent analytical reasoning, problem-structuring skills, and a demonstrated bias for data-driven decision-making
• Program management certification (PMP, PgMP, or equivalent)